Summary
Overview
Work History
Education
Skills
Education and Training
Contact
References
Timeline
Generic

Rodney Gheorghiu

Melbourne,VIC

Summary

Resourceful professional in facility management, known for high productivity and efficient task completion. Skilled in operations oversight, safety compliance, and customer service. Excel at communication, leadership, and problem-solving to enhance organizational efficiency and employee satisfaction.

Overview

6
6
years of professional experience

Work History

Facilities Coordinator

Programmed
Melbourne, VIC
07.2023 - Current
  • Managed implementation and operation of building preventive maintenance program.
  • Managed all facility-related invoices and vendor contracts.
  • Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
  • Conducted regular inspections on building systems to verify proper operating conditions.
  • Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
  • Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
  • Implemented best practices regarding workplace ergonomics in order to reduce risk of injury among employees.
  • Coordinated maintenance activities with outside vendors to ensure timely completion of projects.
  • Performed security checks to identify areas of concern and implement mitigation techniques.
  • Processed purchase orders for new materials needed for upkeep or repair of facilities.
  • Oversaw vendor-provided building, janitorial, pest control and landscaping services.
  • Disposed of or oversaw disposal of surplus or unclaimed property.
  • Provided support for events held at the facility by setting up meeting rooms according to client specifications.
  • Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans.
  • Developed and oversaw budgets for facilities, working within cost restraints.
  • Collaborated with other departments on projects that required cross-functional coordination.
  • Developed preventive maintenance plans for all mechanical equipment in the facility.
  • Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.

Store Manager

Dan Murphy's
Port Melbourne, VIC
10.2022 - 06.2023
  • Communicating and embedding team commitment to business strategies creating alignment, direction and role clarity
  • Developing business plans for the continued growth and development to meet strategic targets
  • Acting on customer feedback to understand customer market & deliver to tailored store, product and customer experience solutions
  • Developing and empowering team to work end to end together, creating a customer first team culture
  • Developing talent pipelines and future leaders by providing regular feedback to your team, creating meaningful development plans and ensuring in-store succession plans
  • Implementing and embedding store routines and process that are efficient to maximise customer interaction and service
  • Developing team to understand and demonstrate competence in correct policy, procedure and legislation
  • Accountability for the Early Intervention, Recovery and Return to Work for injured team members to comply to with legislative requirements and to comply with Responsible Service of Alcohol legislative requirements including ID25

Customer Experience Manager

Dan Murphy's
Collingwood, VIC
08.2018 - 11.2020
  • Lead and Inspire the team by role modelling the Dan Murphy’s Values and Ways of Working
  • Planning and developing the team to deliver the Ultimate Drinks Experience to customers through daily discoveries, activating events, product launches, recommendations and in-store merchandising / theatre
  • Building customer engagement through business loyalty program activation and team training to deliver program
  • Coordinating / collaborating with Product Expert and/or Drinks Merchant to bring in-store experience to life and empower these roles to deliver on customer experience
  • Support the Store Manager to develop customer led store rosters that enable the team to provide the best customer service and store experience
  • Responsible for the Early Intervention, Recovery and Return to Work for injured team members that comply to our legislative responsibilities and for the administration of Responsible Service of Alcohol including ID

Education

Diploma - Business Management

RMIT University
Melbourne, VIC
11.2012

Diploma - Aircraft Maintenance Engineering - Structures

Kangan Institute
Melbourne, VIC
11.2000

Skills

  • Verbal and Written Communication
  • Team Building and Leadership
  • Implementing Policies and Procedures
  • Customer Service focus
  • Multitasking and Organization
  • Budget Control
  • Revenue Forecasting
  • Administrative Management
  • Business Leadership
  • Process Improvements
  • Human Resources Oversight
  • Financial Statement Review

Education and Training

other,Melbourne, VIC,other,Melbourne, VIC

Contact

Melbourne VIC

References

References available upon request.

Timeline

Facilities Coordinator

Programmed
07.2023 - Current

Store Manager

Dan Murphy's
10.2022 - 06.2023

Customer Experience Manager

Dan Murphy's
08.2018 - 11.2020

Diploma - Business Management

RMIT University

Diploma - Aircraft Maintenance Engineering - Structures

Kangan Institute
Rodney Gheorghiu