Overview

Work History

Timeline

Rodney Johnson

Overview

2026

2026

years of professional experience

Work History

Manager

Briscoe Hotel Group

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Improved safety procedures to create safe working conditions for workers.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Assistant Manager

Redcape Hotel Group

11.2015 - 05.2025

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.

Manager

Milperra Liquor

08.2010 - 10.2015

Timeline

Assistant Manager

Redcape Hotel Group

11.2015 - 05.2025

Manager

Milperra Liquor

08.2010 - 10.2015

Manager

Briscoe Hotel Group