Rodolfo Alim Jr
Sunbury,VIC
Summary
Hardworking and driven Senior Developer skilled at implementing enhancements that drive productivity and improve usability and performance. 12 years of working experience developing SAP solutions and providing technical support for various industries.
Overview
12
12
years of professional experience
Work History
Senior Developer/L3 Support
Quesscorp Singapore Pte Ltd
07.2022 - 07.2023
- Identified root causes of recurring problems to implement effective solutions.
- Worked closely with test, development and requirements team members to analyze, investigate and resolve common issues.
- Provided daily support with escalated ticket resolution and liaised with business and technical leads.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Researched and recommended scheduling enhancements to improve system performance.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Produced robust, accurate code that minimized production issues.
- Worked with users to gather requirements and evaluate ease of use.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
SAP Data Conversion Lead
Helius Technologies Pte Ltd
12.2021 - 07.2022
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
SAP Data Services Developer
PERSOLKELLY Singapore Pte Ltd
02.2017 - 12.2021
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Designed and developed data extraction applications/jobs that meet user needs and improve productivity.
- Built databases and table structures for business intelligence reports
- Corrected, modified and upgraded software to improve performance.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Coordinated deployments of new software, feature updates and fixes.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
Senior Software Engineer
Accenture
06.2011 - 02.2017
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Worked with development teams to correct problems and run test scenarios.
- Promoted technical leadership to entry-level and junior engineers in complex enterprise system environment.
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
- Trained and mentored junior developers and engineers, teaching skills in SAP Data Services and working to improve overall team performance.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
Education
Bachelor of Science - Information Technology
University of The East
Manila, Philippines04.2011
Skills
- SAP Business Objects Data Services (BODS)
- SAP Business Objects Web Intelligence
- SAP Information Design Tool
- SAP Lumira
- Bwise
- PL/SQL
- Microsoft SQL Server Management Studio
- HTML and CSS3
- JavaScript
- React JS
- Unix
- Python
Timeline
Senior Developer/L3 Support
Quesscorp Singapore Pte Ltd
07.2022 - 07.2023
SAP Data Conversion Lead
Helius Technologies Pte Ltd
12.2021 - 07.2022
SAP Data Services Developer
PERSOLKELLY Singapore Pte Ltd
02.2017 - 12.2021
Senior Software Engineer
Accenture
06.2011 - 02.2017
Bachelor of Science - Information Technology
University of The East
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