Rodolfo Franca
Sydney,NSW
Summary
Professional with 6 years experience in international logistics, specialized in managing commercial and documentary aspects. Coordinating global shipments, ensuring customs compliance and accurate
documentation. skilled in commercial negotiations and optimizing supply chains to meet customer needs and compliance with international regulations. I decided move to Australia in 2016 with my wife and to obtain my permanent residency, I worked in the pool industry for 8 years. Now I am eager to return to international sales business, which is my true passion.
Overview
14
14
years of professional experience
Work History
Warranty Technician
Pool Ranger
Warriewood, NSW
02.2024 - Current
- Installed new components or replaced defective parts to restore functionality.
- Troubleshooted and repaired malfunctioning swimming pool equipment, ensuring customer satisfaction.
- Collaborate with internal team to improve warranty process ans customer service
Pool Technician
The Swim Pool Team
Narraweena, NSW
10.2018 - 09.2023
- Responsible for diagnosing, maintenance, installing electronic pool equipment such as chlorinator, heaters, spa/pool lights and water filters
Export Business Developer
Sea Brazil Logistics
Sao Paulo, SP
01.2016 - 08.2016
- Developed and implemented strategic business plans to identify new markets, increase sales and maximize profits.
- Prospecting for a new business, working directly with exporters and shipowners, seeking better negotiation for clients and following the process from the beginning to the end
Export/Import Business Developer
Blu Logistics
Sao Paulo, SP
01.2015 - 01.2016
- Responsible for developing a portfolio of accounts through a new business development. Also in charge of looking for bring opportunities and managing the full negotiation in import shipments but most of in export services.
- Proficient in airfreight services, including rate negotiation and logistics process.
- Conducted meetings with customers to understand their requirements, providing recommendations and build strong business relationships.
Inside Sales Representative
MSC Mediterranean Shipping Company
Santos, SP
01.2013 - 06.2015
- Responsible for sea freight quotation,negotiation rates and special conditions with pricing dept. customer cargo readiness, support in the aftermarket and contact agents around the world development of commercial actions with sales dept. to obtain new contract and/or maintain through statistics analysis of market;
- Preparation of report with performance of the ship to the line dept.
Documentation Assistant
MSC Mediterranean Shipping Company
Santos , SP
05.2010 - 01.2013
- Bill of Landing Type Center
- Responsible for preparation of the documents and Knowledge of the peculiarities of each port.
- Bill of Landing conference and implementation of response system and Physical Bill of Landing conference to avoid futures errors in the processes.
Education
Technologist of International Trading - International Business
UNIP (Paulista University)
Santos SP03-2010
Skills
- Relationship Management
- Account development
- Negotiation
- Shipping coordination
- Sales
- Customer Service
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Warranty Technician
Pool Ranger
02.2024 - Current
Pool Technician
The Swim Pool Team
10.2018 - 09.2023
Export Business Developer
Sea Brazil Logistics
01.2016 - 08.2016
Export/Import Business Developer
Blu Logistics
01.2015 - 01.2016
Inside Sales Representative
MSC Mediterranean Shipping Company
01.2013 - 06.2015
Documentation Assistant
MSC Mediterranean Shipping Company
05.2010 - 01.2013
Technologist of International Trading - International Business
UNIP (Paulista University)
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