Marisa Prado Alves Cardoso
Perth,WA
Summary
Seasoned Business Analyst offering 11 years of experience. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Business Analyst Specialist
Indra (Telefônica / VIVO /GVT)
02.2011 - 04.2019
- Facilitated requirement gathering sessions with stakeholders, ensuring clear communication of project objectives and goals.
- Implemented quality assurance measures throughout the development lifecycle, ensuring delivery of high-quality products to end-users.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Developed customized dashboards presenting critical performance metrics to executive leadership team members.
- Read, interpreted and followed written test instructions and procedures to accurately test products.
Business Analyst
Valenti Network Computing (Telefônica / VIVO /GVT)
06.2009 - 01.2011
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Streamlined regression testing process with the implementation of automated testing tools.
- Identified critical bugs through thorough testing processes, enhancing overall product performance.
System Analyst
TCP Sistemas E Engenharia(Telefônica / VIVO /GVT)
06.2008 - 06.2009
- Investigated system issues and implemented resolutions to reduce downtime.
- Conducted complex data management with SQL server and T-SQL.
- Contributed to daily scrum meetings with team updates.
- Owned and prioritized product backlog.
Education
Bachelor of Science - Business Administration With Major in IT
Faculdade Impacta De Tecnologia
São PauloSkills
- Microsoft Excel Mastery
- User Acceptance Testing
- Software development life cycle
- SQL Proficiency
- Business process modeling
- Quality Assurance
- Workflow Analysis
- Documentation
- Agile Scrum
- Microsoft Power BI
- Functional Testing
Timeline
Business Analyst Specialist
Indra (Telefônica / VIVO /GVT)
02.2011 - 04.2019
Business Analyst
Valenti Network Computing (Telefônica / VIVO /GVT)
06.2009 - 01.2011
System Analyst
TCP Sistemas E Engenharia(Telefônica / VIVO /GVT)
06.2008 - 06.2009
Bachelor of Science - Business Administration With Major in IT
Faculdade Impacta De Tecnologia
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