Summary
Overview
Work History
Education
Skills
Languages
Visa
Certification
Timeline
Generic

RODRIGO URETA OTERO

Sydney,NSW

Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Housekeeper

Hyatt Hotel
01.2023 - 06.2023
  • I supported the housekeeping team in cleaning and maintaining hotel rooms and common areas, ensuring the impeccable presentation of the establishment
  • Assisted in preparing rooms for the arrival of new guests, guaranteeing a welcoming and clean environment from the moment of their arrival
  • Contributed to managing the inventory of cleaning supplies and products, ensuring adequate and timely provision for the hotel's daily operations.

Housekeeper

Hilton
06.2023 - 12.2023
  • I conducted cleaning and preparation of hotel rooms efficiently and meticulously, adhering to the cleanliness and presentation standards of the establishment
  • Collaborated with the housekeeping team to ensure smooth communication and equitable task distribution, ensuring operational efficiency
  • Addressed guests' special requests and ensured personalized service, contributing to a positive experience during their stay at the hotel
  • Maintained an adequate inventory of cleaning supplies and products to ensure seamless operations and optimal cleanliness at all times.

Multiple Tasks

Mandarin Oriental Hotel
07.2022 - 12.2022
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Front Desk Receptionist at Night

Marriot Hotel
01.2021 - 07.2022
  • Responsible for welcoming guests with warmth and professionalism, ensuring a smooth and pleasant check-in experience
  • Coordinated room reservations and made assignments based on guest preferences, guaranteeing their comfort and satisfaction during their stay
  • Handled billing processes with accuracy and efficiency, ensuring a seamless check-out experience
  • Maintained a clean and organized reception area, creating a welcoming and high-quality ambiance that reflected the hotel's brand
  • Established lasting relationships with guests, providing personalized service and ensuring their needs were met at all times.

Education

Law Graduate -

Universidad De Desarrollo
12.2023

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service

Languages

Spanish
English

Visa

WORK AND HOLIDAY (subclass 462)

Certification

  • Responsible Servicie of Alcohol

Timeline

Housekeeper

Hilton
06.2023 - 12.2023

Housekeeper

Hyatt Hotel
01.2023 - 06.2023

Multiple Tasks

Mandarin Oriental Hotel
07.2022 - 12.2022

Front Desk Receptionist at Night

Marriot Hotel
01.2021 - 07.2022

Law Graduate -

Universidad De Desarrollo
RODRIGO URETA OTERO