Summary
Overview
Work History
Education
Skills
Attributes
References
Timeline
Generic

ROEAN PATAWARAN

Summary

Self-motivated and highly experienced hospitality professional with over 12 years of experience in the industry, ranging from casual to fine-dining restaurants, local pubs, night clubs and cocktail bars. I’ve held multiple leadership and managerial roles at some of Sydney’s most prestigious venues, running bar operations, managing staff, and holding responsibility for quality control for food and beverage. I have also played important roles in the opening of five prestigious venues across Sydney.

Overview

10
10
years of professional experience

Work History

Bar Manager & Assistant Restaurant Manager

Oncore by Clare Smyth
05.2021 - Current
  • Oversee administrative tasks including food and beverage training, equipment and food ordering, maintenance, and other needs as they arise,
  • Maintain communication with management staff of hotel and corporate directors,
  • Build and retain supplier relationships and communication with hotel procurement teams,
  • Assisting in hiring, training and monitoring of new employees for all FOH departments,
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Boosted customer satisfaction by implementing innovative bar management strategies.
  • Collaborated with kitchen team for seamless integration of food and beverage offerings.
  • Curation of premium spirit offering and creating over eighty classic cocktails, keeping COGs to a minimal and ensuring competitive pricing,
  • Observe industry trends to curate beverage selection,
  • Creating seasonal cocktails aligning with industry trends,
  • Manage day-to-day bar operations – daily cash-up, stock-take, ordering, cost/wastage control, rostering,
  • Consistently establishing rapport with customers and building a loyal client base,
  • Managed team of up to 20 restaurant staff, maintaining exceptional customer service and quality standards.

Bar Manager

Woodcut Restaurant
09.2020 - 05.2021
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Developed strong relationships with suppliers, negotiating favourable terms and pricing.
  • Strategised plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.

Interim Bar Manager

Merivale - Felix Bistro & Bar/Little Felix/Palmer & Co.
03.2019 - 09.2020

Bar Manager

Firedoor
06.2018 - 03.2019

Bar Manager

4Fourteen by Colin Fassnidge
07.2016 - 01.2018

Bar Supervisor

ivy
06.2014 - 01.2016

Education

Bachelor of Business (Management) -

Western Sydney University
Sydney, NSW
01.2019

International Exchange Program -

Suffolk University
Boston, USA
01.2018

Frontline Management Certificate IV -

SWSi TAFE NSW
Ultimo, NSW
01.2014

Skills

  • Staff Training and Development
  • POS system knowledge
  • Inventory Control
  • Operations Management
  • Customer Retention
  • Recipes and menu planning
  • Performance Improvement
  • Food and beverage knowledge

Attributes

  • Trained in hotel database, BOH system applications and POS software (Micros, PeopleSoft Financials, Kronos, Deputy, Employment Hero, Seven Rooms, ResDiary)
  • Highly skilled in office applications (Word, Excel and PowerPoint)
  • Independent leader with strong mentoring, supervisory and motivational abilities
  • Strong communication and service-minded people skills
  • Advanced knowledge in venue/bar openings
  • Strong understanding of spirits and mixology trends and techniques
  • Keen eye toward concept development and implementation
  • Highly skilled in computer applications (Word, Excel and PowerPoint)
  • Adaptability in high-stress environments with ability to maintain composure and high level of professionalism

References

References at request.

Timeline

Bar Manager & Assistant Restaurant Manager

Oncore by Clare Smyth
05.2021 - Current

Bar Manager

Woodcut Restaurant
09.2020 - 05.2021

Interim Bar Manager

Merivale - Felix Bistro & Bar/Little Felix/Palmer & Co.
03.2019 - 09.2020

Bar Manager

Firedoor
06.2018 - 03.2019

Bar Manager

4Fourteen by Colin Fassnidge
07.2016 - 01.2018

Bar Supervisor

ivy
06.2014 - 01.2016

Bachelor of Business (Management) -

Western Sydney University

International Exchange Program -

Suffolk University

Frontline Management Certificate IV -

SWSi TAFE NSW
ROEAN PATAWARAN