Rogelio Espinoza
Canberra
Summary
Dedicated and resourceful IT support professional with a Certificate III in Network Essentials and ongoing studies in Cyber Security (Certificate IV). Experienced in assembling and troubleshooting high-tech systems in defense manufacturing, with additional experience in customer service and logistics. Strong technical aptitude, excellent communication skills, and a passion for problem-solving. Fluent in English and Spanish, with certifications in IT, digital media, and cyber security fundamentals. Committed to delivering efficient, user-focused support and contributing to team success in dynamic environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assembly Technician
EOS (Electro Optic Systems)
06.2015 - Current
- Company Overview: EOS Produces High-Tech Products for Defense in Australia
- Assembly Technician, working on High-Tech product assembly for EOS, (Electro Optic Systems) including data entry
- Archiving and organising important & sensitive documents
- Provided training to other technicians in specific tasks
- Organising and arranging/ allocating component parts for assembly
- Completed training modules in Information & Cyber Security
- EOS Produces High-Tech Products for Defense in Australia
- Assembled and aligned parts and fixtures using hand and power tools.
- Reassembled and adjusted components to meet required specifications.
- Maintained open lines of communication with supervisors regarding potential issues or concerns impacting the efficiency of assembly processes.
- Ensured workplace safety, adhering to company guidelines and OSHA standards at all times.
Delivery Assistant
Ishka
10.2018 - 12.2018
- Logistics/Delivery—balancing stock between stores
- Transporting product between stores
Retail Assistant
Salvation Army
10.2015 - 04.2016
- Customer Service, Pricing, Cleaning and Stocking
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Function Assistant
Southern Cross Club
06.2012 - 03.2014
- Assisted in Function Preparation (stage set up, teardown and clean up)
Retail Assistant
Red Cross
11.2006 - 11.2007
- Customer Service, Pricing, Cleaning, Organising and Stocking shelves
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Bookfest Attendant
Lifeline Bookfest
01.2004 - 01.2006
- Assisting Checkout
Education
Certificate III - Network Essentials
CIT
Canberra, ACT12.2024
Certificate IV - Cyber Security, Testing Concepts
CIT
Canberra, ACT01.2025
Certificate III - Virtual Machines
CIT
Canberra, ACT09.2024
Certificate IV - Cyber Security
RMIT Online University
Canberra, ACT08.2022
Charity Computers
Canberra, ACT11.2012
Year 12 -
Canberra College
Canberra, ACT12.2010
Year 10 -
Stromlo High School
Canberra, ACT12.2008
Skills
- Fluent in English Language
- Fluent in Spanish
- Analytical Inquiry
- Proactive Work Ethic
- Calm Problem Solving
- Flexible Problem Solver
- Quality Control Inspections
- Precision Mechanical Assembly
- Detail-Oriented Execution
- Efficient Documentation Management
- Schematic Analysis
- Technical Documentation Expertise
- Machinery operation
- Quality Assurance Standards
- OSHA guidelines
- Order packaging
- Testing procedures
- Quality control standards
- Supply management
- Workplace Safety
- Teamwork and collaboration
- Assembly and production
- Data entry and recording
- Problem-solving
- Fluent Language Communication
Accomplishments
- I have fundraised money for “Walk for Autism” & “Run For Autism”. Through Aspect Australia.
Fundraising
Certification
- Certificate I in Work Preparation - Community Services
- Certificate II in Business
- Cert III in Information Technology
- Certificate III in Information, Digital Media & Technology
- Responsible Service of Alcohol
Hobbies and Interests
- Toastmasters International for public speaking and leadership skills.
- Self-directed learning.
- Playing video games.
- Making Candles, Chocolates, and writing Poetry.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Assistant
Ishka
10.2018 - 12.2018
Retail Assistant
Salvation Army
10.2015 - 04.2016
Assembly Technician
EOS (Electro Optic Systems)
06.2015 - Current
Function Assistant
Southern Cross Club
06.2012 - 03.2014
Retail Assistant
Red Cross
11.2006 - 11.2007
Bookfest Attendant
Lifeline Bookfest
01.2004 - 01.2006
Certificate IV - Cyber Security, Testing Concepts
CIT
Certificate III - Virtual Machines
CIT
Certificate IV - Cyber Security
RMIT Online University
Charity Computers
Year 12 -
Canberra College
Year 10 -
Stromlo High School
- Certificate I in Work Preparation - Community Services
- Certificate II in Business
- Cert III in Information Technology
- Certificate III in Information, Digital Media & Technology
- Responsible Service of Alcohol
Certificate III - Network Essentials
CIT
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