Roger Talia
Ipswich,QLD
Summary
Seasoned Retail Assistant with experience in diverse retail environments. Strengths include strong customer service skills, product knowledge, and inventory management competence. Demonstrated ability to build positive relationships with customers while successfully upselling products. Previous roles have seen significant improvements in customer satisfaction scores and store reputation due to exceptional performance.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
General Retail Assistant
Foodworks
Ipswich, Qld
11.2023 - Current
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Stocked shelves, ensuring products were organized and accessible for shoppers.
- Operated the cash register accurately and processed customer transactions efficiently.
- Collaborated with team members to support daily operations and customer service goals.
- Monitored inventory levels and reported restocking needs to management promptly.
- Handled customer complaints professionally, resolving issues to enhance satisfaction.
- Organized and stocked shelves with merchandise.
- Performed opening and closing duties such as counting money in registers and balancing daily sales sheets.
- Adhered to all safety protocols while handling hazardous materials or equipment.
- Maintained cleanliness of store by sweeping, mopping, dusting and vacuuming floors.
- Unloaded shipment trucks and counted stock items for accuracy against invoices.
- Inspected incoming products for quality assurance prior to stocking shelves.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
Education
Bundamba State Secondary College
Ipswich , QldSkills
- Customer service
- Inventory management
- Heavy Lifting
- Visual merchandising
- Store maintenance
- Goal-oriented mindset
Timeline
General Retail Assistant
Foodworks
11.2023 - Current
Bundamba State Secondary College