Roger Jr. Tumpao
Pugo,La Union
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Automotive Technician
Toyota Autoparts Philippines
01.2021 - 12.2023
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Streamlined repair processes for increased efficiency and improved turnaround times on vehicle services.
- Collaborated with service advisors to provide accurate repair estimates and ensure clear communication with customers.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
- Assisted in training junior technicians, sharing knowledge of advanced diagnostic techniques and best practices for quality repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained accurate records of time and materials required to perform repairs and service.
Automotive Technician Apprentice
Autobarts Autoshop
03.2020 - 11.2020
- Served as a reliable resource for fellow technicians when they required assistance or guidance on complex repairs or troubleshooting techniques.
- Ensured customer vehicles were properly cared for while in the shop, providing protection from potential damage during service procedures.
- Maximized productivity by efficiently managing assigned tasks, prioritizing based on urgency and complexity of each job.
- Assisted senior technicians with challenging projects, gaining valuable hands-on experience in various aspects of automotive repair work.
- Demonstrated strong attention to detail when diagnosing vehicle issues, ensuring that all underlying problems were identified before proceeding with repairs.
- Built trust among clients by consistently delivering high-quality repair work that met their expectations for safety, performance, and reliability improvements.
- Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
- Maintained spare parts inventory and ordered more parts to sustain spare parts stock.
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines and electrical assemblies.
Education
Automotive Servicing NC I -
BSBT College Inc
Magsaysay Avenue, Baguio City05.2019
Bachelor of Science - in Marine Transportation
Panpacific University of Northern Philippines
Urdaneta City, Pangasinan03.2016
Skills
- System Repairs
- Alignments Experience
- Excellent driving skills
- Vehicle Inspections
- Calibration Understanding
- Customer Service
- Troubleshooting Skills
- Job Scheduling
- Problem-Solving
- Team Collaboration
Character References
Mark Charles Javier
Licensed Motor Mechanic
Jaxx Auto Shop
09085862366
Aimee Bucasas
Administrative Officer, Finance Department
Autobarts Autoshop
0920456396
Timeline
Automotive Technician
Toyota Autoparts Philippines
01.2021 - 12.2023
Automotive Technician Apprentice
Autobarts Autoshop
03.2020 - 11.2020
Automotive Servicing NC I -
BSBT College Inc
Bachelor of Science - in Marine Transportation
Panpacific University of Northern Philippines
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