Rohail Akhtar Baig
Rowville,VIC
Summary
Hardworking employee with customer service, multitasking and time management abilities and highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities.
Overview
3
3
years of professional experience
Work History
Concierge, Assistant BM, Relief BM
Focused Facilities Management
Melbourne , VIC
01.2021 - Current
- Conducted daily building inspections to ensure safety and security of occupants.
- Provided assistance with deliveries and mail sorting.
- Assisted in moving furniture and other items as needed.
- Responded to emergency situations promptly and efficiently.
- Monitored access control system for visitors entering the building.
- Reported any suspicious activity or security threats immediately.
- Prepared weekly reports on building activities for management review.
- Responded promptly to requests from residents via phone or email.
- Conducted regular maintenance checks on equipment used by residents and guests.
- Managed front desk operations during peak hours of operation.
- Directed incoming calls and messages to appropriate staff or residents.
- Handled mail and package deliveries, keeping items secure.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Skills
- Maintenance knowledge
- Security awareness
- Building Maintenance
- Minor Mechanical Repair
- Facilities Maintenance
- Conscientious and Detail-Oriented
- Problem-solving abilities
- Multitasking
- Written Communication
- Reliability
- Time management abilities
- Self Motivation
- Communication and Interpersonal Skills
- Attention to Detail
- Productivity and Time Management
- Organizational Skills
- Effective Communication
- Team Collaboration
- Quality Control
- Continuous Improvement
- Checklists and Recordkeeping
- Flexible Schedule
- Administrative Support
Apartment buildings where I have worked from 2021 until present
- Aurora (Concierge)
- Mason Square (Relief Building Manager)
- The Fawkner Residences (Concierge)
- Sandy Hill Apartments (Currently work as Assistant Building Manager)
- One East Apartments (Relief Building Manager)
- Bayshore Apartments (Concierge, Relief Building Manager)
- 35 Spring Street (Concierge)
- Fulton Lane Apartments (Concierge)
- Grand Hotel Melbourne (Concierge)
- Aerial Apartments (Concierge)
- HM@S (Concierge)
- Melburnian Apartments (Concierge)
- Victoria Towers (Head Concierge)
- Claremont Manor Apartments (Concierge)
- Conservatory (Concierge)
- VATR (Relief Building Manager)
- Ark Apartments (Concierge)
- West Side Place Apartments (Currently work as Concierge)
- Golden Age Group Apartments (Concierge)
- PArkvue Apartments Mornington (Concierge)
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
References
References available upon request.
Timeline
Concierge, Assistant BM, Relief BM
Focused Facilities Management
01.2021 - Current
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