Rohan Cato
Glenorchy
Summary
Dynamic sales professional with a proven track record at Harvey Norman Computers, excelling in customer relationship building and cross-selling. Adept at driving profit generation and enhancing customer engagement, consistently surpassing sales targets. Strong strategic negotiation skills and a commitment to team success ensure a productive and enjoyable shopping experience for all customers.
Driven Salesperson well-versed in the intricacies of preparing merchandise for display and sale to maximize exposure and skyrocket sales. Dedicated to utilizing talents to put merchandise on display using visual merchandising techniques.
Overview
8
8
years of professional experience
Work History
Salesperson
Harvey Norman Computers
11.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
- Issued receipts and processed refunds, credits, or exchanges.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Informed customers of current store promotions to encourage additional sales purchases.
Manager
Village Cinemas
08.2018 - 11.2022
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
Kitchen Hand
McDonald's
01.2018 - 06.2018
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
No Degree -
Guilford Young College
Glenorchy, TAS01-2017
Skills
- Cross-selling products and services
- Sales performance analytics
- Display restocking
- Customer relationship building
- Profit generation
- Objection handling
- Customer care
- Customer engagement
- Strategic negotiation skills
- Product description
- Complaint handling
- Up-selling
Timeline
Salesperson
Harvey Norman Computers
11.2022 - Current
Manager
Village Cinemas
08.2018 - 11.2022
Kitchen Hand
McDonald's
01.2018 - 06.2018
No Degree -
Guilford Young College
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