Rohan Kirk
Mudgee
Summary
Dynamic independant and team worker with extensive experience in customer service and team collaboration. Proven ability to engage customers effectively and train staff, resulting in increased sales. Skilled in problem-solving and maintaining high standards of product knowledge, ensuring exceptional service delivery and customer satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Stallholder & Grounds Maintanance
Kuranda Original Rainforest Markets
Kuranda
02.2026 - 03.2026
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Stock Duty & Storehand
Laurimar Fruit Basket
Laurimar
08.2015 - 12.2015
- Organized stock shelves according to layout and inventory guidelines.
- Assisted customers in locating products and answering inquiries.
- Maintained cleanliness and orderliness of store areas.
- Replenished supplies such as shopping bags and fruit displays.
- Received incoming shipments of merchandise, restocked shelves, and organized the sales floor to maintain a neat appearance.
- Assisted with visual merchandising tasks such as setting up or rearranging displays.
- Sorted out damaged items from undamaged ones before placing them on shelves for sale.
- Provided exceptional customer service by greeting customers warmly and responding to their questions in a timely manner.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Product Demonstrator and Sales Representative
I Like It Direct PTY LTD
Melbourne
01.2014 - 07.2015
- Demonstrated products to diverse audiences, enhancing customer engagement and understanding.
- Conducted live demonstrations at events, showcasing product features and benefits.
- Provided expert knowledge on products, answering customer inquiries and concerns.
- Collaborated with marketing team to develop effective promotional strategies and materials.
- Trained new staff on demonstration techniques and product information for consistency.
- Maintained inventory of demonstration materials, ensuring availability for events.
- Gathered customer feedback during demonstrations to inform product improvements.
- Assisted in setting up and dismantling demonstration areas at various venues.
- Explained product specifications in detail to potential buyers, addressing their concerns and queries.
- Promoted products through effective sales techniques, resulting in increased sales figures.
- Demonstrated product features and benefits to customers, answering questions and providing technical support.
- Stayed current on industry trends related to products being demonstrated by reading relevant publications regularly.
- Created an attractive display area at events to attract more customers towards the products being demonstrated.
- Assisted other demonstrators when needed with setting up displays or preparing promotional materials.
- Resolved any issues or problems encountered during demonstrations in a timely manner.
- Provided feedback on customer preferences to management team to help improve the product.
- Gathered feedback from customers regarding their experience with the product being demonstrated for future improvement purposes.
- Learned about company history and products to share detailed information with customers.
- Maintained accurate records of sales figures for each event or presentation attended.
- Collected contact information from interested customers to follow up with additional sales and product information.
- Attended trade shows and other marketing events where products were showcased and promoted.
State Distributer
The Chilli Factory
Melbourne
01.2013 - 12.2013
- Managed inventory levels and ensured timely distribution of products.
- Coordinated with suppliers to maintain efficient supply chain operations.
- Oversaw loading and unloading of goods.
- Trained new staff on distribution processes and safety protocols.
- Communicated with customers to address inquiries about product availability.
- Monitored stock levels and placed orders with suppliers as needed.
- Maintained accurate records of customer orders, invoices, product availability, and delivery schedules.
- Worked closely with marketing team in developing product promotion plans and campaigns.
- Conducted regular training sessions for sales staff on products knowledge and selling techniques.
- Organized promotional events such as trade shows to promote products.
Sales Representative & Product Manager
Belpard Australia
Melbourne
10.2010 - 12.2012
- Conducted product demonstrations to showcase features and benefits.
- Collaborated with the marketing team on promotional strategies.
- Maintained up-to-date knowledge of product offerings and market trends.
- Assisted in preparing sales presentations
- Participated in team meetings to discuss sales strategies and goals.
- Maintained accurate records of all sales and prospecting activities.
- Provided technical support for customers using the company's products or services.
- Researched competitors' products, prices, and sales techniques.
- Identified opportunities for cross-selling additional products and services.
- Organized client visits, presentations, product demonstrations and trade shows.
Cleaner and Contract Assistant
Zippy Cleaning
Alice Springs
07.2009 - 08.2010
- Maintained cleanliness in commercial spaces for Zippy Cleaning clients.
- Utilized cleaning equipment and supplies to ensure thorough surface sanitation.
- Organized and restocked cleaning materials to support efficient workflow.
- Collaborated with team members to complete cleaning tasks effectively and timely.
- Followed safety protocols while handling chemicals and equipment during cleaning duties.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Pruner & Planter
Gabbi's Agricultural Services
Mudgee
04.2006 - 10.2008
- Pruned trees and shrubs to promote healthy growth and enhance aesthetics.
- Utilized hand tools and power equipment for efficient pruning tasks.
- Maintained equipment to ensure optimal performance during pruning operations.
- Reported any issues or concerns about a particular site to supervisor or client immediately.
- Removed dead or diseased branches from trees and shrubs using saws, loppers, shears, and clippers.
- Maintained all tools in a safe condition through regular cleaning and sharpening.
Education
Gulgong High School
GulgongSkills
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Training staff
- Customer engagement
- Good Telephone Etiquette
- Analytical and critical thinking
- Task prioritization
Timeline
Stallholder & Grounds Maintanance
Kuranda Original Rainforest Markets
02.2026 - 03.2026
Stock Duty & Storehand
Laurimar Fruit Basket
08.2015 - 12.2015
Product Demonstrator and Sales Representative
I Like It Direct PTY LTD
01.2014 - 07.2015
State Distributer
The Chilli Factory
01.2013 - 12.2013
Sales Representative & Product Manager
Belpard Australia
10.2010 - 12.2012
Cleaner and Contract Assistant
Zippy Cleaning
07.2009 - 08.2010
Pruner & Planter
Gabbi's Agricultural Services
04.2006 - 10.2008
Gulgong High School