ROHAN NARAYAN MANANDHAR
Carlton, NSW,Australia
Summary
Dynamic retail professional with a proven track record at The Athlete's Foot, excelling in operations management and team development. Adept at enhancing store performance through effective training and strategic inventory management. Recognised for creativity and problem-solving skills, driving sales growth and fostering a motivated team environment.
Overview
8
8
years of professional experience
Work History
Store Manager
The Athlete's Foot
Bondi Junction, Australia
11.2022 - Current
- Streamlined day-to-day store operations to meet sales targets, KPIs, store presentation standards, visual merchandising goals, stock levels, wage control, and shrinkage.
- Monitoring the stores sales performance to achieve daily, weekly, monthly and yearly targets acknowledging outstanding team performances and identifying any missed opportunities.
- Enhanced staff knowledge through training and cross-training methods, fostering productivity and team motivation to achieve KPIs and added value targets across stores.
- Managed staffing issues by interviewing potential staff and conducting appraisals and performance reviews.
- Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues.
- Maintain professional and technical knowledge by attending educational workshops such as podiatry clinics and participating in professional societies.
Assistant Manager
Dominos Pizzas Enterprise
Cronulla, Australia
02.2019 - 11.2022
- Led team in achieving shared objectives through effective collaboration.
- Coordinated staff schedules and food ordering for events to meet operational needs.
- Executed hiring processes and facilitated staff promotions to strengthen team dynamics.
- Contributed to development of operational strategies to enhance efficiency and productivity.
- Developed a system for tracking inventory and ordering supplies.
- Cash Reconciliation and proper cash handling for the entire week.
- Ensured the safety of the team member and workplace security.
- Addressed and resolved IT issues within the store.
Crew Member
McDonald's
, Australia
03.2018 - 01.2021
- Provided advanced customer service and resolved issues to enhance customer satisfaction.
- Executed cash reconciliation and ensured accurate cash handling during shifts.
- Organized and prioritized tasks to streamline operations.
Team Member
Coles
, Australia
09.2018 - 04.2019
- Restocked shelves to ensure product availability for customers.
- Organized excess stock in storeroom for easy access on shop floor.
- Monitored and enforced compliance with safety, security, and health regulations to maintain a safe workplace.
- Answered incoming phone calls and directed messages to the appropriate personnel for timely response.
Education
Professional Year - Information Technology
Australian Technical and Management College
Sydney08-2022
Bachelor's - Information Technology
Kings Own Institute (KOI)
Sydney02-2022
Bachelor's - Information Technology
Victoria University
01-2019
Skills
- Store Merchandising
- Visual Merchandising
- Inventory management
- Operations Management
- Staff Scheduling
- Financial Reporting
- MS Office
- Critical Thinking
- Analytical thinking
- Problem Solving
- Time Management
- Multitasking
- Team development
- Team building
- Staff training
- Communication skills
Projects
- Currently training for the half marathon in June and looking to run a marathon towards the end of this year.
- Participated in marathons and cycling challenges. Participated in two 25 kms running challenges from 2015 and 2018.
- Did 100 kms cycling challenges once every year from 2012 to 2018.
- Successfully organised sales building activities with sales manager and got some positive results for the store with good sales growth.
- Organized few team building activities for team members in the store.
References
Available Upon Request
Timeline
Store Manager
The Athlete's Foot
11.2022 - Current
Assistant Manager
Dominos Pizzas Enterprise
02.2019 - 11.2022
Team Member
Coles
09.2018 - 04.2019
Crew Member
McDonald's
03.2018 - 01.2021
Professional Year - Information Technology
Australian Technical and Management College
Bachelor's - Information Technology
Kings Own Institute (KOI)
Bachelor's - Information Technology
Victoria University