ROHAN SALLA
Mackay
Summary
Dynamic leader with extensive experience at Liberty Oil Convenience, driving sales growth and enhancing customer retention. Proven expertise in budgeting and financial oversight, alongside strong staff leadership skills. Achieved a remarkable increase in monthly sales while fostering a positive work culture and implementing effective promotional strategies.
Overview
11
11
years of professional experience
Work History
Director
Liberty Oil Convenience
Sarina
06.2022 - 04.2025
- Oversee daily store operations across one or multiple locations.
- Ensure stores maintain high standards of cleanliness, stock, customer service, and visual merchandising.
- Monitor inventory management and loss prevention practices.
- Prepare and manage budgets, forecasts, and financial reports.
- Analyse sales trends and financial statements to drive profitability.
- Increased monthly shop sales from $2,50,000 to $3,80,000.
- Optimize cost control and ensure efficient allocation of resources.
- Hire, train, and mentor store managers and senior staff over 30.
- Establish performance metrics and conduct regular evaluations.
- Foster a positive work culture and address HR issues effectively.
- Ensure customer satisfaction through staff training, feedback systems, and store standards.
- Implement loyalty programs or promotions to retain and attract customers.
- Ensure adherence to legal, health, and safety regulations.
- Oversee licensing, permits, and audits.
- Manage risk assessments and emergency response procedures.
- Collaborate with marketing teams to drive promotions and local advertising.
- Build relationships with suppliers, community leaders, and local businesses.
- Sponsored a local junior rugby team, Senior Cricket Team.
Franchise Partner
Burrito Bar
Carseldine
12.2019 - 06.2022
- Managed full-scale restaurant operations, including team scheduling, service standards, and food quality control.
- Designed innovative menu items and seasonal offerings to align with market trends and customer feedback.
- Implemented streamlined kitchen workflows, reducing prep time and enhancing service delivery.
- Mentored a team of 6+ kitchen staff, achieving improved staff retention and guest satisfaction ratings.
- Oversaw local event catering and special promotions to boost brand presence.
Night Fill Manager
Woolworths Group
Albany Creek
10.2018 - 10.2019
- Lead a team of Night fill employees, ensuring they are working efficiently & effectively.
- Assigning tasks to team members such as shelf stocking, Product rotation, store cleaning.
- Ensured Team members adhere to safety protocols & company policies.
- Providing training & guidance to new staff.
- Replenish shelves with products that are low or out of stock.
- Organize and rotate stock to ensure that older products are placed at the front (FIFO: First In, First Out).
- Monitor inventory levels and order additional stock as needed to meet customer demand.
- Ensure that products are displayed correctly and according to store standards.
- Work with the stock replenishment system to identify which products need to be replenished.
- Ensure that products are delivered to the right aisles and shelves.
- Keep track of product levels and raise any concerns regarding stock shortages or excess stock.
- Communicate with the day-shift team to ensure a smooth handover of tasks and information.
- Report any issues, like stock discrepancies, damaged goods, or team performance concerns, to the store manager.
- Coordinate with other departments (e.g., produce, dairy, and deli) to ensure that all areas are well-stocked.
Manager
Domino’s Pizza
Albany Creek
10.2017 - 09.2018
- Managed front-of-house and back-of-house operations in a fast-paced food service environment.
- Developed and maintained rosters, tracked sales targets, and ensured compliance with food safety laws.
- Directed shift handovers, trained new hires, and handled all customer escalations and inventory planning.
- Played a key role in meeting store KPIs and reducing delivery wait times.
Sales Associate
British Petroleum
Sandgate
03.2014 - 08.2017
- Delivered top-tier service to customers, promoting fuel and in-store offerings with upselling techniques.
- Handled EFTPOS transactions, reconciled daily cash up to $25,000, and maintained audit-ready records.
- Participated in visual merchandising and inventory control while following security and safety protocols.
Education
Master of Information Technology - Networking, System Design & Business Management
James Cook University
Brisbane, QLD08.2013
Bachelor of Engineering - Electronics & Communication
SRM University
Chennai, India07.2009
Skills
- Franchise & Business Operations
- Retail & Fuel Industry Compliance
- Sales Growth & Customer Retention
- Staff Leadership & Development
- Budgeting & Financial Oversight
- Supplier & Stakeholder Engagement
- Workplace Health & Safety (WHS)
- Inventory & Cost Management
- Promotional Strategy Execution
References
Available upon request. Open to immediate opportunities.
Timeline
Director
Liberty Oil Convenience
06.2022 - 04.2025
Franchise Partner
Burrito Bar
12.2019 - 06.2022
Night Fill Manager
Woolworths Group
10.2018 - 10.2019
Manager
Domino’s Pizza
10.2017 - 09.2018
Sales Associate
British Petroleum
03.2014 - 08.2017
Master of Information Technology - Networking, System Design & Business Management
James Cook University
Bachelor of Engineering - Electronics & Communication
SRM University
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