Rohan Singh
Gold Coast,QLD
Summary
Professional and organized Event Planning Executive with a Master's in Business from Griffith University and over five years of experience including hospitality and event management. Seeking to leverage my expertise in planning, coordinating, and executing successful events to contribute and deliver exceptional service standards.
Performance-driven professional with a strong background in business and event management. Skilled in project management, client relationship building, and delivering seamless event experiences. Proven ability to handle multiple priorities and exceed client expectations.
Currently working at SkyPoint as an Event and F&B Attendant with Ardent Leisure Limited | Gold Coast, QLD. Role involves engaging with guests and provide service excellence and efficient operations across Food & Beverage, Guest Services and Events departments.
Overview
11
11
years of professional experience
Work History
Skypoint Attendant
Ardent Leisure Limited
12.2022 - Current
- Engage with guests, ensuring service excellence across Food & Beverage, Guest Services, and Events departments
- Act as the first point of contact, welcoming guests and facilitating entry processing and sales
- Assist in the planning and execution of events, providing operational support to ensure seamless delivery.
Marketing and Event Coordinator
The Vision Splendid Outback Film Festival
05.2023 - 07.2023
- Developed and executed comprehensive marketing strategies, increasing festival attendance and brand visibility
- Coordinated all aspects of event planning, including promotion, logistics, and onsite management
- Implemented online ticketing systems, improving efficiency and customer convenience.
Business analyst
Excel Software and Systems Pvt. Ltd.
01.2022 - 06.2022
- Promoted Medico suite product in the Northern India Market, identifying new customers and tailoring solutions
- Managed client relationships, providing after-sales service and resolving escalations.
Project Support Executive
SynapseIndia
09.2014 - 03.2019
- Handling New and Existing Clients for specific projects
- Managing project requests through portals and tools such as Zendesk, Wrike, bug herd, Slack etc
- Preparing scope of work, user manuals and technical documents
- Providing demos on project completion
- Communicate project status with management
- A point of escalation for all customer issues
- Upselling/cross-selling new work to clients.
Management Trainee – Event Active Division
Wizcraft Pvt. Ltd.
05.2013 - 11.2013
- Involved with Multiple product launches
- Organized MEA global summit meetings
- Planning tours and taking up tourist guide roles
- Setting up motivational events for client organization
- Used coordination and planning skills to achieve results according to schedule
- Carried out day-day-day duties accurately and efficiently.
Education
Master of Business | Marketing -
Griffith University
Gold Coast, QLD07.2024
Post Graduate Program | Business Analytics and Business Intelligence -
Great Lakes
Gurgaon, India01.2020
Bachelor of Business Administration -
Institute of Management Studies
Noida, India06.2012
Skills
- Event Planning and Coordination
- Project Management
- Client Relationship Management
- Conflict Resolution
- Communication
- Creativity
- MS Office Suite
- Data Analysis
Timeline
Marketing and Event Coordinator
The Vision Splendid Outback Film Festival
05.2023 - 07.2023
Skypoint Attendant
Ardent Leisure Limited
12.2022 - Current
Business analyst
Excel Software and Systems Pvt. Ltd.
01.2022 - 06.2022
Project Support Executive
SynapseIndia
09.2014 - 03.2019
Management Trainee – Event Active Division
Wizcraft Pvt. Ltd.
05.2013 - 11.2013
Master of Business | Marketing -
Griffith University
Post Graduate Program | Business Analytics and Business Intelligence -
Great Lakes
Bachelor of Business Administration -
Institute of Management Studies
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