Rohan Srinath
Canberra
Summary
Dedicated student studying information technology at the University of Canberra, bringing a strong work ethic and passion for learning to any team. Reliable and personable communication style, thriving in collaborative environments, and excelling as a team member. Eager to take on challenging assignments and embrace new growth opportunities. The goal is to continuously develop skill sets to make a meaningful impact in the professional world.
Overview
1
1
year of professional experience
Work History
Sales Representative
JB Hi-Fi
09.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Assistant
Arpelle
02.2024 - 07.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience.
- I've helped customers locate products and checked the store systems for merchandise at other sites.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Executed visual merchandising strategies to attract customers and drive sales.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
Bachelor of Science - Information Technology
University of Canberra
02.2026
Skills
- Teamwork
- Adaptability
- Flexibility
- Problem Solving
- Time management
- Effective Communication
- Creativity
- Curiosity
- MS Office
- Python
- HTML
- Customer service
- Sales expertise
- Product and service knowledge
- Customer relations
- Interpersonal communication skills
Accomplishments
Collaborated with Group 5 to develop skillsets and achieve certification for Duke Of Edinburgh
Languages
English
Professional Working
Hindi
Limited Working
Arabic
Limited Working
German
Elementary
Tamil
Limited Working
Nonacademicachievements
- Part of UC-stars for Division 9 Soccer
- Participated in a robotics competition - Dubai
Coursework
- Duke of Edinburgh
- Community Services
- Volunteered for Ted X during A levels
- Volunteered for Dyslexia Day, teaching kids about how to support peers who are dyslexic during A levels
- Volunteered to walk 5 km to raise awareness of diabetes.
Timeline
Sales Representative
JB Hi-Fi
09.2024 - Current
Sales Assistant
Arpelle
02.2024 - 07.2024
Bachelor of Science - Information Technology
University of Canberra
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