Rohann Dosieah
Bayswater,WA
Summary
Dynamic professional with a proven record at National Insurance Company, excelling in customer engagement and financial statement analysis. Spearheaded training plans, boosting team efficiency, and mastered cross-selling, significantly enhancing client satisfaction. Demonstrated leadership and workflow coordination, adept at fostering long-term partnerships and resolving conflicts efficiently.
Overview
4
4
years of professional experience
Work History
Team Leader Manager
Hungry Jacks
01.2024 - 08.2024
- Accurately processed customer payments using cash, credit cards, and checks.
- Processed customer orders and ensured the accuracy of their purchases.
- Counted and balanced cash drawer at the beginning and end of each shift.
- Built and maintained positive working relationships with co-workers.
- Mentored junior staff, fostering professional development and enhancing team performance.
Sales Person
National Insurance Company
01.2022 - 01.2023
- Prospecting New client, Selling Insurance product (Life Insurance, Health Insurance and Car Insurance)
- Built and established strong relationships with customers, enabling long-term partnerships.
- Developed comprehensive training plans for new team members joining the department.
- Attended scheduled training sessions, department meetings, and company events to build expertise and promote company image.
Trainee Loan Operations
National Insurance Company
01.2021 - 01.2022
- Processing applications form, Calculating Loan amount, Assess Loan
- Created and presented weekly progress reports to stakeholders.
- Used financial accounting or spreadsheet software to calculate revenue, sales and expenses.
Trainee in Compliance and Risk
Intrum Mauritius Ltd
01.2021 - 04.2021
- Compliance & Risk
- Wrote grant applications and project proposals to secure funding for projects.
Trainee Accountant
Allianz Services
05.2020 - 09.2020
- Kept accurate records for all daily transaction, Processing Invoices
- Analyzed and resolved employee payroll issues to facilitate smooth payroll processing.
- Prepared periodic reports to compare budgeted costs to actual costs.
- Investigated questionable data and recommended actions to resolve discrepancies.
Education
Double Major (BCOM) - Banking & Finance
Curtin University
Higher School Certificate - undefined
St Esprit College
MauritiusCertification - Internet and Computing Core Certification (IC3)
Graduate Diploma of Management -
Stanley College
Perth, WAMasters of Business Management -
Stanley College
Perth, WASkills
- Customer Engagement
- Account Management
- Cross-selling products and servic
- Decision making
- Leadership skills
- Workflow Coordination Capabilities
- Financial Statement Analysis
- Conflict Resolution Techniques
- Higher education accounting
- Financial accounting systems development
LANGUAGES
Creole - Native
French - Bilingual
English - Fluent
Timeline
Team Leader Manager
Hungry Jacks
01.2024 - 08.2024
Sales Person
National Insurance Company
01.2022 - 01.2023
Trainee Loan Operations
National Insurance Company
01.2021 - 01.2022
Trainee in Compliance and Risk
Intrum Mauritius Ltd
01.2021 - 04.2021
Trainee Accountant
Allianz Services
05.2020 - 09.2020
Double Major (BCOM) - Banking & Finance
Curtin University
Higher School Certificate - undefined
St Esprit College
Certification - Internet and Computing Core Certification (IC3)
Graduate Diploma of Management -
Stanley College
Masters of Business Management -
Stanley College