Summary
Overview
Work History
Education
Skills
Languages
Notable Accomplishments
Key Result Areas
Timeline
Generic
ROHINI BHANDARI

ROHINI BHANDARI

Sydney,NSW

Summary

HR professional with over 20 years of experience in recruitment, employee relations, and strategic planning. Proven track record in implementing effective HR strategies that align with business objectives and enhance employee satisfaction. Expertise in managing compliance, workforce management, and performance management to drive organizational success. Strong leadership skills with a focus on fostering inclusive work environments and achieving high-quality service delivery.

Overview

24
24
years of professional experience

Work History

Sr. HR Business Partner

Equifax Analytics Pvt. Ltd.
08.2019 - Current
  • Collaborated with business units to establish strategic objectives and overall business direction.
    Implemented HR automation processes to streamline workflows.
    Tracked project progress while guiding internal and external staff in timely project execution in India.
    Executed human resource strategies, focusing on succession planning and talent management.
    Spearheaded People Agenda initiatives promoting employee engagement and productivity.
    Facilitated development of Reward & Recognition programs to enhance employee motivation.
    Addressed Employee Relations issues through proactive incident management and legal documentation.
    Directed leadership recruitment processes for Sales, Data Science, and BI sectors.

Sr. Manager - HR

Aegis Ltd (Startek)
10.2016 - 07.2019
  • Designing and executing human resource strategy to support overall business objectives and strategic direction of organization, particularly in succession planning, talent management, change management, HRMIS, organizational and performance management, training and development, and compensation.

Sr. Lead - HR

Infosys Ltd
03.2014 - 10.2014
  • Crafted Employee Value Proposition focused on attracting and retaining top talent in BEF.
    Guided management team toward implementing best employee-centric solutions in BEF.
    Served as catalyst for performance improvement through innovative people management strategies.
    Developed succession plans for essential positions to secure future leadership in BEF.
    Executed employee relations programs designed to boost overall satisfaction and retention rates.
    Collaborated with employees to identify HR challenges and addressed grievances proactively.
    Designed comprehensive HR Audit Framework, executed audits, and trained HR teams accordingly.
    Administered employee engagement budget to ensure strategic allocation and effective usage.

Site HR Manager

SITEL India Ltd
03.2011 - 10.2012
  • Orchestrated strategic HR planning at site-level, aligning resources with operational requirements.
    Streamlined payroll and benefits administration for efficient employee compensation management.
    Conducted comprehensive audits and training sessions on HR policies for enhanced compliance.
    Drove performance management initiatives focused on improving employee productivity.
    Cultivated positive employee relations through effective communication strategies.
    Monitored HR reporting metrics, enabling informed decision-making processes.
    Designed and executed training and development initiatives tailored to workforce needs.
    Participated in recruitment and staffing strategies to align talent with business goals.

Manager - HR

HCL Technologies Pvt. Ltd
08.2008 - 03.2011
  • Enhanced recruitment efforts to secure qualified candidates efficiently.
    Spearheaded onboarding initiatives, fostering strong employee relations from day one.
    Led performance management processes aimed at continuous improvement of staff capabilities.
    Developed training sessions tailored to organizational needs, boosting workforce competencies.
    Crafted policies that uphold compliance with industry regulations and company values.
    Managed compensation frameworks and benefits administration to meet employee expectations.
    Leveraged HR analytics for insightful reporting on workforce trends and metrics.
    Implemented health, safety, and wellness programs promoting a safe work environment.

Associate Manager-HR

Vertex (I) Pvt. Ltd
09.2007 - 08.2008
  • Orchestrated migration of 50 seat HRMIS project from Vertex (UK) to India (Billable Project)

Team Developer – Shared Services

Hewitt Associates
11.2005 - 09.2007
  • Handled HR-related inquiries through various channels, delivering consistent information.
    Managed end-to-end employee lifecycle events from onboarding to termination.
    Updated and maintained comprehensive employee records within HRIS.
    Supported payroll accuracy through diligent data entry and verification processes.
    Facilitated benefit program enrollments and modifications efficiently.
    Ensured compliance through meticulous record-keeping and documentation practices.
    Recommended process improvements that enhanced operational efficiency.
    Delivered first-line HRIS support while guiding employees on self-service tools.

Sr. HR Executive

Kampsax India Pvt. Ltd.
12.2002 - 11.2005
  • Responsibilities of HR Generalist

HR & Admin

PCRA
05.2001 - 11.2002
  • Human Resources and operations executive

Education

Post Graduate Diploma in Management - Human Resources & Marketing

Symbiosis
Pune, India
01.2004

Post-Graduation in Secretarial Practice & Office Management -

YWCA
Delhi, India
01.2001

Bachelor of Arts -

Sri Venkateshwara College
Delhi, India
01.2000

CBSE -

Holy Child School
Delhi, India
01.1997

CBSE -

St. Francis De Sales School
Delhi, India
01.1995

Skills

  • Performance management and HR compliance
  • Strategic business partnership
  • Shared services optimization
  • Policy development and formulation
  • Cost reduction strategies
  • Employee engagement initiatives
  • Recruitment and selection processes
  • Motivation and communication skills
  • Change management expertise
  • Collaborative teamwork
  • Employee engagement
  • Performance management
  • Compensation analysis
  • Data analysis
  • Training development
  • HRIS management
  • HR analytics
  • Compensation design
  • Optimizing benefit plans
  • Payroll management
  • Negotiation skills

Languages

  • English
  • Hindi

Notable Accomplishments

  • Recipient for Quarterly SITEL Star Award – OND’11 for Lowest Attrition at PAN India Level
  • Best Managers Award – Manager of the Quarter in HCL
  • Successfully Supervised the HRMIS transition from UK (Vertex) to India (Off-shore)

Key Result Areas

  • Transitioning Initiatives - Outsourcing Migrated
  • Call Centre in September 2004 to Customer First Services, Bangalore
  • Call Centre in June 2005 to Mphasis (BPO) – Postpaid & Prepaid Segment
  • Prepaid Call Centre in Nov 2006 to HTMT, Mysore. (Tier II Centre)
  • Postpaid Call Centre in April 2007 to HTMT, Mysore. (Tier II Centre)
  • Caretouch Call Centre in June 2007 to Mphasis (BPO) – Postpaid & Prepaid Segment
  • In-house Complaint Management process to external Vendor in Jan 2008

Timeline

Sr. HR Business Partner

Equifax Analytics Pvt. Ltd.
08.2019 - Current

Sr. Manager - HR

Aegis Ltd (Startek)
10.2016 - 07.2019

Sr. Lead - HR

Infosys Ltd
03.2014 - 10.2014

Site HR Manager

SITEL India Ltd
03.2011 - 10.2012

Manager - HR

HCL Technologies Pvt. Ltd
08.2008 - 03.2011

Associate Manager-HR

Vertex (I) Pvt. Ltd
09.2007 - 08.2008

Team Developer – Shared Services

Hewitt Associates
11.2005 - 09.2007

Sr. HR Executive

Kampsax India Pvt. Ltd.
12.2002 - 11.2005

HR & Admin

PCRA
05.2001 - 11.2002

Post Graduate Diploma in Management - Human Resources & Marketing

Symbiosis

Post-Graduation in Secretarial Practice & Office Management -

YWCA

Bachelor of Arts -

Sri Venkateshwara College

CBSE -

Holy Child School

CBSE -

St. Francis De Sales School

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