Rohit Bhandari
Sydney,NSW
Summary
An accomplished Program Manager and Account Management Leader with over 20 years of experience in the telecommunications and IT industry. Expertise spans program and project management, account management, OSS/BSS transformation, and client relationship management across global markets, including APAC, MEA, and Europe. Proven ability to lead cross-functional teams, manage large-scale projects, and deliver operational efficiencies and revenue growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Program Manager, Digital Networks - OSS
Optus Pty LTD
01.2024 - Current
- Directed OSS transformation programs, including budgeting, governance, and demand management
- Delivered cost reductions and service improvements through process automation and cutting-edge OSS solutions
- Chaired steering committees and collaborated with cross-functional teams for successful project execution
- Program Governance and Management for end-to-end delivery
- Aligning the organization’s strategic vision with innovative technology initiatives
Director – Account Management
Subex LTD
01.2012 - 01.2024
- Oversaw APAC projects, achieving consistent sales growth and client satisfaction
- Managed accounts for telecom giants like Optus and Singtel, delivering tailored solutions and creating new revenue streams
- Led multiple global projects, focusing on revenue assurance, fraud management, and partner settlement
Program Manager
Connectiva Systems India Pvt Ltd
01.2011 - 01.2012
- Managed telecom projects across MEA and Southeast Asia, ensuring timely delivery and efficient resource allocation
Project Manager
Acision India Ltd
01.2010 - 01.2011
- Delivered high-quality services for major telecom clients, including Tata Teleservices and Aircel, focusing on risk forecasting and customer satisfaction
Senior Manager – Projects
Buongiorno (Mitsui Group)
01.2008 - 01.2010
- Spearheaded SMS gateway design and delivery, managing multi-region deployments and subscription services
Team Manager (Technical)
Agilis International
01.2007 - 01.2008
- Led technical teams for Verizon projects, ensuring smooth operations and SLA adherence
Database Administrator
Kampsax (COWI Denmark)
02.2000 - 12.2007
- Experience Duration: 7 years, 10 months
- Specialization Areas: Database management using Sun Solaris, UNIX, and Oracle 9i
- Handling and managing large-scale GIS/CAD datasets for mapping projects
- Data manipulation, error checking, quality assurance (QA/QC), and delivery to clients
- Backup, recovery, and system performance optimization
- Implementation of SQL scripts, database framing, and data archival policies
- Responsibilities: Installation and configuration of mapping software like MicroStation, AutoCAD, and MapInfo
- Working with UNIX Dangraf systems for database creation, updates, and GIS integration
- Interaction with international clients (Denmark) to resolve database issues and implement changes
- Managing data flow, troubleshooting, and ensuring compliance with ISO norms
- Training and mentoring team members
Education
Post-Graduation Diploma - Computer Applications
SSI
01.1999
Graduation -
Khalsa College
Delhi, India01.1998
Skills
- Program & Project Management
- OSS/BSS and Digital Transformation
- Account Management
- Vendor & Stakeholder Engagement
- Operational Excellence
- Budget Management
- Program/Project Strategy & Planning
- Vendor & Risk Management
- Executive Communication
- Business Analysis & Process Improvement
- Revenue & Billing Management
Affiliations
- Membership in Microsoft as (MCP) Microsoft Certified Professional
- Membership in Project Management Practise
Certification
- Microsoft Certified Solution Developer (MCSD)
- Oracle 9i DBA Certification
Accomplishments
- Buongiorno
- Awarded Best Project Manager of the Quarter.
- Recognized for Best Project of the Quarter.
- Promoted from Project Manager to Senior Manager Projects within six months.
- Successfully developed, executed, and launched a per-character SMS billing mechanism for Tata Docomo.
- Acision, Delivered the Aircel Project within plan and budget.
- Subex Ltd.
- Achieved early delivery of the DST Brunei Project, earning the Hats Off Award.
- Recognized as the 2020 Customer Whisperer.
- Won the 2021 Best Sales of the Year Award.
- Led the team to win Best Team of the Year in 2022.
Disclaimer
I hereby declare that the information provided in this resume is true and correct to the best of my knowledge and belief. I am committed to leveraging my skills and experiences to contribute meaningfully to your esteemed organization.
Notable Projects
- TASA - Telephonica de Argentina, 2000–2001, Managed GIS data for a telecom project covering Buenos Aires and surrounding cities, handling 700,000 hectares of aerial photography and mapping.
- IRIS (Ireland), 2000–2001, Led database setup and QC for city mapping of Maynooth, Cork, Galway, Limerick, and Waterford.
- Grundkort Fyn (Denmark), 2002–2007, Oversaw data updates and quality control for 32 municipalities.
- OSI (Ireland), 2004–2007, Quality checking graphical data for Ordnance Survey Ireland.
- Ordnance Survey Great Britain, 2003, Data management and updating maps for improved positional accuracy.
Timeline
Program Manager, Digital Networks - OSS
Optus Pty LTD
01.2024 - Current
Director – Account Management
Subex LTD
01.2012 - 01.2024
Program Manager
Connectiva Systems India Pvt Ltd
01.2011 - 01.2012
Project Manager
Acision India Ltd
01.2010 - 01.2011
Senior Manager – Projects
Buongiorno (Mitsui Group)
01.2008 - 01.2010
Team Manager (Technical)
Agilis International
01.2007 - 01.2008
Database Administrator
Kampsax (COWI Denmark)
02.2000 - 12.2007
Post-Graduation Diploma - Computer Applications
SSI
Graduation -
Khalsa College
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