Rohit Panwar
Melbourne
Summary
Experienced leader with a proven track record of driving operational efficiencies and cost savings. Utilizes strong decision-making abilities and sound judgment to contribute to overall company success. Committed to streamlining processes and promoting organizational efficiency for optimal results. Passionate about making a positive impact through strategic problem-solving and innovative solutions.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Manager
Social Engineers Pvt Ltd
03.2023 - 10.2023
- Comprehended solar team operations both in the office and field.
- Supported the strategic goals of the company through efficient fulfillment of contracted work via exceptional technical skills and knowledge.
- Generated repeat business through exceptional customer service and responding to customer concerns with friendly and knowledgeable service.
- Worked with the team to forecast and generate sales.
- Demonstrated a strong commitment to sustainable energy.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
Xstream Fiber Executive
TeamLease Services Ltd
09.2022 - 02.2023
- Demonstrated products to customers through door-to-door interactions and engaged actively in fieldwork to boost sales and achieve sales objectives.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Engaged with callers to assist them with their inquiries and provide solutions to their concerns.
- Participated in meetings to offer suggestions and predict sales outcomes.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Growth Intern
GetMega (Megashots Internet Pvt Ltd)
02.2022 - 08.2022
- Acted as a key member of Business Development operations, analyzing opportunity pipeline & metrics along with resolving escalated customer service regarding quality and fulfillment issues.
- Worked on different projects and connected with the users to collect data in order to improve the sales & customer engagement and enhance the quality of the app.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
BBA -
AMITY UNIVERSITY
04.2018 - 01.2021
MBA -
DEAKIN UNIVERSITY
01.2023 - 01.2025
Skills
Problem-solving
Time management
Customer service
Teamwork and collaboration
Microsoft office
Customer relations
Timeline
Assistant Manager
Social Engineers Pvt Ltd
03.2023 - 10.2023
MBA -
DEAKIN UNIVERSITY
01.2023 - 01.2025
Xstream Fiber Executive
TeamLease Services Ltd
09.2022 - 02.2023
Growth Intern
GetMega (Megashots Internet Pvt Ltd)
02.2022 - 08.2022
BBA -
AMITY UNIVERSITY
04.2018 - 01.2021
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