ROHIT PUN
East Cannington
Summary
Experienced Food and Beverage Attendant with a Master’s in Global Hotel Leadership and a strong foundation in Hospitality Management. Demonstrates excellent customer service, efficient order handling, and the ability to thrive in high-pressure, fast-paced environments. Known for teamwork, professionalism, and a passion for delivering exceptional guest experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
In-Room Dining Attendant
Pan Pacific Perth
08.2024 - Current
- Ensured compliance with health and safety regulations at all times
- Collaborated with kitchen staff to ensure accurate and timely order delivery
- Recommended menu items based on guest preferences and dietary restrictions
- Prioritized tasks effectively to meet service deadlines
- Communicated effectively with team members to maintain seamless service
- Addressed guest requests and resolved issues promptly to deliver exceptional customer service
Food and Beverage Attendant
Seasons Sydney
01.2024 - 07.2024
- Efficiently set up and broke down banquet spaces according to event specifications
- Delivered attentive service, including taking orders and refilling beverages, to ensure guest satisfaction
- Responded promptly to guest inquiries and special requests to enhance their experience
- Maintained high cleanliness standards in banquet areas, including table clearing
- Coordinated with team members to ensure seamless event operations
- Demonstrated strong communication skills to engage effectively with guests and colleagues
Food and Beverage Attendant
Swissotel Sydney
05.2022 - 01.2024
- Provided exceptional service by promptly addressing guest queries and special requests
- Prepared and served a variety of coffee beverages to guests
- Prepared accurate bills, handled payments, and balanced cash drawers efficiently
- Greeted guests, took accurate orders, and served food and beverages promptly
- Restocked supplies and managed room service orders to ensure smooth operations
- Collaborated with team members to support efficient service delivery
Room Attendant
Meriton Suites Sydney
02.2022 - 05.2022
- Cleaned guest rooms thoroughly according to hotel standards
- Restocked amenities such as shower gel, towels, and toiletries
- Emptied trash bins and replaced liners
- Reported lost and found items according to hotel procedures
Education
Master of Business in Golbal Hotel Leadership - Global Hotel Leadership
The Hotel School
Martin Place, NSW01.2024
Bachelor of Hospitality Management - undefined
International School of Tourism & Hotel Management
01.2020
Skills
- Customer Service & Guest Relations
- Coffee Making
- POS & Cash Handling
- Operational Efficiency & Inventory Management
- Banqueting & Event Service
- Team Coordination & Communication
- Restaurant & Banquet Service Experience
Certification
Responsible Service of Alcohol (RSA)
Timeline
In-Room Dining Attendant
Pan Pacific Perth
08.2024 - Current
Food and Beverage Attendant
Seasons Sydney
01.2024 - 07.2024
Food and Beverage Attendant
Swissotel Sydney
05.2022 - 01.2024
Room Attendant
Meriton Suites Sydney
02.2022 - 05.2022
Bachelor of Hospitality Management - undefined
International School of Tourism & Hotel Management
Master of Business in Golbal Hotel Leadership - Global Hotel Leadership
The Hotel School
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