Rohit Shahi
Fawkner,Victoria
Summary
Responsible hospitality all rounder skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Restaurant Waiter
Cable beach club resort and spa
Cable Beach, WA
06.2023 - 07.2024
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers’ identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
Waiter/All Rounder
Star food land restaurant
Kathmandu, Nepal
06.2020 - 03.2021
- Greet and escort customers to their tables.
- Present menu and provide detailed information when asked.
- Prepare tables by setting up linens, silverware, and glasses.
- Informed customers about the day's specials.
- Offer menu recommendations upon request.
- Up-sell additional products when appropriate.
- Communicate order details to the Kitchen Staff.
- Serve food and drink orders.
- Arrange table settings and maintain a tidy dining area.
- Deliver checks and collect bill payments.
Housekeeping Room Attendant
Annapurna Del' hotel
Kathamndu, Nepal
01.2020 - 05.2020
- Change bed linen and make beds
- Replace used towels
- Sweep and mop floors
- Vacuum carpets
- Dust furniture
- Replenish bath care products
- Restock beverages and food items in the mini-bar
- Clean public areas, like corridors
- Report any technical issues and maintenance needs
- Address guests queries
- Help guests retrieve lost items
- Ensure all assigned rooms are clean and tidy by the end of the shift
- Follow hotel security guidelines
Barista/All Rounder
Kathmandu guest house
Kathmandu, Nepal
07.2019 - 12.2019
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details
- Make coffee following recipes
- Serve beverages and prepared food, like cookies, pastries, and muffins
- Receive and process payments
- Check if brewing equipment operates properly, and report any maintenance needs
- Communicate customer feedback to managers, and recommend new menu items
Bakery/Kitchen Hand
Gokarna forest resort
Kathmandu, Nepal
01.2019 - 06.2019
- Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes
- Create new and exciting desserts to renew our menus and engage the interest of customers
- Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting
- Monitor stocks for baking ingredients such as flour, sugar etc
- keep food preparation areas clean.
- clean kitchen equipment and appliances.
- receive, lift, handle and store food deliveries.
- retrieve food items as requested by chefs.
- assist with food preparation.
- wash dishes, pots and utensils.
Customer Service Cashier
Big mart
Kathmandu, Nepal
02.2018 - 08.2018
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
Education
MBA - Business Administration And Management
Ozford University
Melbourne, VIC08-2026
BHM - Hospitality Management
Academy of Culinary Arts And Hospitality Managemen
Lalitpur, Nepal02-2023
Skills
- Basic accounting
- Food Service
- Beverage Preparation
- Menu Memorization
- Food Running
- Suggestive Selling
- Barista
Certification
- RSA
- White card
Languages
English
Professional
Nepali
Native/ Bilingual
Timeline
Bartender/Restaurant Waiter
Cable beach club resort and spa
06.2023 - 07.2024
Waiter/All Rounder
Star food land restaurant
06.2020 - 03.2021
Housekeeping Room Attendant
Annapurna Del' hotel
01.2020 - 05.2020
Barista/All Rounder
Kathmandu guest house
07.2019 - 12.2019
Bakery/Kitchen Hand
Gokarna forest resort
01.2019 - 06.2019
Customer Service Cashier
Big mart
02.2018 - 08.2018
MBA - Business Administration And Management
Ozford University
BHM - Hospitality Management
Academy of Culinary Arts And Hospitality Managemen
- RSA
- White card
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