Rohit Sha Kanu
Adelaide,SA
Summary
Proven expertise in sanitary food handling and exceptional customer service, honed at TGI FRIDAYS and Lord of the Fries. Skilled in grilling, frying, and developing strong customer relationships, I significantly enhanced dining experiences and kitchen efficiency. My proactive approach and ability to adapt recipes have consistently met and exceeded employer expectations.
Overview
1
1
year of professional experience
Work History
Kitchen Staff Member
TGI FRIDAYS
Adelaide, SA
03.2024 - 11.2024
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Set up food items for brunch buffet line.
- Followed health and safety guidelines for food preparation and service.
- Assisted in the preparation of all menu items including salads, appetizers and entrees.
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
- Responded promptly to customer complaints regarding food quality or service issues.
Customer Service Representative
lord of the fries
Adelaide, SA
05.2024 - 10.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Bachelor of Arts - Early Childhood Education
Ikon Institutes of Australia
Adelaide, SASkills
- Grilling and frying
- Sandwich making
- Sanitary food handling procedures
- Sandwich assembly
- Ingredient assembly
- Recipe adaptation
- Temperature monitoring
- Supply restocking
- Allergy awareness
- Stock maintenance
Languages
Nepali
Full Professional
Hindi
Professional
Reference
- Mr. Samir Rijal (Head Chef)
- 0405800200
Timeline
Customer Service Representative
lord of the fries
05.2024 - 10.2024
Kitchen Staff Member
TGI FRIDAYS
03.2024 - 11.2024
Bachelor of Arts - Early Childhood Education
Ikon Institutes of Australia
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