Dynamic and results-oriented professional with extensive experience at Thompson Health Care, adept in records management systems and fostering effective team collaboration. Excelled in optimizing administrative processes, achieving significant efficiency improvements. Skilled in Microsoft Excel and demonstrating a strong commitment to continual learning and development. Proven track record in enhancing productivity and streamlining workflow planning.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Administrative Assistant
Thompson Health Care
1 Thompson Road Dick Johnson Dr, Oran Park NSW 257
05.2022 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Liaised between clients and vendors and maintained effective lines of communication.
Maintained accurate records of all absences, truancy issues, and disciplinary actions.
Processed and scanned files into electronic databases.
Added, modified and purged file entries.
Made appropriate file information updates and system upgrades.
Passionate about learning and committed to continual improvement.
Applied effective time management techniques to meet tight deadlines.
Accessed and used computer software applications to update and maintain records.
Established team priorities, maintained schedules and monitored performance.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Established administrative work procedures to track staff's daily tasks.
Nursing Assistant
HammondCare Hammondville
Hammondville NSW 2170
02.2020 - 05.2022
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Certificate III in Individual Support (Ageing) - Nursing
Capital Careers
Parramatta, NSW
08-2021
Diploma of Hospitality Management - Hospitality Management
Frontier Training & Technology
Melbourne, VIC
07-2019
Certificate IV in Commercial Cookery - Cookery
Frontier Training & Technology
Melbourne, VIC
01-2019
Bachelor of Business Studies - Account
Tribhuvan University
Nepal
07-2012
Net-Engineering - Computer
Aptech Computer Education
Nepal
04-2012
Diploma of Leadership And Management
Training Beyond 2000 Pty Ltd
Sydney
04.2024 - 06.2025
Skills
Letter preparation
Research
Bookkeeping
Mail handling
Memo preparation
Filing
Reception oversight
Scheduling
Meeting planning
Records retrieval
Data entry documentation
Workflow planning
Invoice processing
Human resource laws
Recruiting
Filing and data archiving
Attendance record management
Schedule management
Multi-task management
Staff management
Records management systems
Payroll and benefits administration
Microsoft Excel
Timeline
Diploma of Leadership And Management
Training Beyond 2000 Pty Ltd
04.2024 - 06.2025
Administrative Assistant
Thompson Health Care
05.2022 - Current
Nursing Assistant
HammondCare Hammondville
02.2020 - 05.2022
Certificate III in Individual Support (Ageing) - Nursing
Capital Careers
Diploma of Hospitality Management - Hospitality Management