Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

ROHIT THAPA

Bankstown,Australia

Summary

Customer-oriented bartender with extensive experience in drink preparation and service. Proficient in inventory management, bar cleanliness, and customer engagement. Demonstrates exceptional multitasking and customer service skills in high-pressure environments. Knowledgeable in a diverse range of beverages, ensuring efficient service and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Bankstown Sport Club (Atrium Bar)
Bankstown, NSW
11.2024 - 06.2025
  • Prepared and served a variety of cocktails and beverages to customers.
  • Engaged with customers, providing recommendations based on preferences.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Bottle Shop Cashier /Bar Attendant

Strathfield Hotel
Strathfield, NSW
09.2023 - 10.2024
  • Maintained cleanliness and organization of the checkout area to promote a positive shopping experience.
  • Used problem-solving skills to address discrepancies in pricing or product information.
  • Monitored sales trends to assist in inventory management decisions.
  • Prepared mixed drinks, beer, wine, and non-alcoholic beverages by standard recipes.
  • Assisted managers in training new staff members on bar operations procedures.
  • Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, and glassware as needed.
  • Greeted customers, answered questions, and provided information about the bar's menu.

Bistro and Bar Attendant /Hotel Duty Manager

Commercial Hotel
Parramatta, NSW
09.2020 - 08.2023
  • Fostered a welcoming environment while ensuring age verification for alcohol service.
  • Maintained a stocked bar and boosted weekend sales by promoting food and drinks menu items.
  • Processed orders via POS (BPOZ) and ensured timely kitchen deliveries.
  • Assisted in training new staff on service standards and menu offerings.
  • Managed inventory orders within budget from COGS vendors.
  • Recorded daily cash management reports and performance summaries for headquarters (Global Eye).
  • Replenished cash, obtained shift reports, and monitored wastage and keg cleanliness; coordinated event deposits with the Bistro Chef.
  • Depositing cash sale twice weekly to accounts.

Deli Team Member

Coles Broadway
Sydney, NSW
10.2018 - 08.2020
  • Monitored food safety practices to comply with health regulations consistently.
  • Maintained cleanliness of the deli area by wiping counters, organizing display cases, and sweeping floors.
  • Prepared and packaged various deli products for display.
  • Recommended product pairings to enhance customer satisfaction and experience.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Assisted customers in selecting deli meats and cheeses.
  • Placed proper signage on products to display pricing, description, code dating and COOL information.
  • Cut, wrapped, weighed and tared seafood , meat and deli department products.

Education

BBA - Business And Accounting

Holmes Institute
Sydney, VIC
12.2022

Skills

  • Point of sale operation (BPOZ, SQUARE, SWIFT)
  • Effective customer upselling of food and drinks
  • Customer engagement
  • Passion for customer service and cocktails
  • Communication skills
  • Attention to detail
  • Multitasking abilities
  • Teamwork and collaboration
  • Composed & calm
  • Alcoholic beverage knowledge
  • Mixology techniques
  • Food handling training
  • Continental food knowledge
  • Inventory management

Certification

  • RSA & RCG

Languages

English
Full Professional

References

References available upon request.

Timeline

Bartender

Bankstown Sport Club (Atrium Bar)
11.2024 - 06.2025

Bottle Shop Cashier /Bar Attendant

Strathfield Hotel
09.2023 - 10.2024

Bistro and Bar Attendant /Hotel Duty Manager

Commercial Hotel
09.2020 - 08.2023

Deli Team Member

Coles Broadway
10.2018 - 08.2020

BBA - Business And Accounting

Holmes Institute

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ROHIT THAPA