ROHIT THAPA
Bankstown,Australia
Summary
Customer-oriented bartender with extensive experience in drink preparation and service. Proficient in inventory management, bar cleanliness, and customer engagement. Demonstrates exceptional multitasking and customer service skills in high-pressure environments. Knowledgeable in a diverse range of beverages, ensuring efficient service and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Bankstown Sport Club (Atrium Bar)
Bankstown, NSW
11.2024 - 06.2025
- Prepared and served a variety of cocktails and beverages to customers.
- Engaged with customers, providing recommendations based on preferences.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Bottle Shop Cashier /Bar Attendant
Strathfield Hotel
Strathfield, NSW
09.2023 - 10.2024
- Maintained cleanliness and organization of the checkout area to promote a positive shopping experience.
- Used problem-solving skills to address discrepancies in pricing or product information.
- Monitored sales trends to assist in inventory management decisions.
- Prepared mixed drinks, beer, wine, and non-alcoholic beverages by standard recipes.
- Assisted managers in training new staff members on bar operations procedures.
- Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, and glassware as needed.
- Greeted customers, answered questions, and provided information about the bar's menu.
Bistro and Bar Attendant /Hotel Duty Manager
Commercial Hotel
Parramatta, NSW
09.2020 - 08.2023
- Fostered a welcoming environment while ensuring age verification for alcohol service.
- Maintained a stocked bar and boosted weekend sales by promoting food and drinks menu items.
- Processed orders via POS (BPOZ) and ensured timely kitchen deliveries.
- Assisted in training new staff on service standards and menu offerings.
- Managed inventory orders within budget from COGS vendors.
- Recorded daily cash management reports and performance summaries for headquarters (Global Eye).
- Replenished cash, obtained shift reports, and monitored wastage and keg cleanliness; coordinated event deposits with the Bistro Chef.
- Depositing cash sale twice weekly to accounts.
Deli Team Member
Coles Broadway
Sydney, NSW
10.2018 - 08.2020
- Monitored food safety practices to comply with health regulations consistently.
- Maintained cleanliness of the deli area by wiping counters, organizing display cases, and sweeping floors.
- Prepared and packaged various deli products for display.
- Recommended product pairings to enhance customer satisfaction and experience.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Assisted customers in selecting deli meats and cheeses.
- Placed proper signage on products to display pricing, description, code dating and COOL information.
- Cut, wrapped, weighed and tared seafood , meat and deli department products.
Education
BBA - Business And Accounting
Holmes Institute
Sydney, VIC12.2022
Skills
- Point of sale operation (BPOZ, SQUARE, SWIFT)
- Effective customer upselling of food and drinks
- Customer engagement
- Passion for customer service and cocktails
- Communication skills
- Attention to detail
- Multitasking abilities
- Teamwork and collaboration
- Composed & calm
- Alcoholic beverage knowledge
- Mixology techniques
- Food handling training
- Continental food knowledge
- Inventory management
Certification
- RSA & RCG
Languages
English
Full Professional
References
References available upon request.
Timeline
Bartender
Bankstown Sport Club (Atrium Bar)
11.2024 - 06.2025
Bottle Shop Cashier /Bar Attendant
Strathfield Hotel
09.2023 - 10.2024
Bistro and Bar Attendant /Hotel Duty Manager
Commercial Hotel
09.2020 - 08.2023
Deli Team Member
Coles Broadway
10.2018 - 08.2020
BBA - Business And Accounting
Holmes Institute
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