ROHIT UPADHYE

Operational Oversight: Lead end-to-end facility operations across Multiple locations, including maintenance, repairs, housekeeping, and vendor coordination, with scheduled bi-weekly site visits.

• Financial Management: Administer monthly processing of facility-related invoices, ensuring accuracy, timely approvals, and alignment with budgetary controls.
• Policy & Compliance: Develop and enforce facility management policies and procedures to drive operational efficiency and ensure compliance with statutory regulations.
• Strategic Planning: Formulate and execute strategic plans to address infrastructure challenges, project requirements, and long-term maintenance needs.
• Project Coordination: Liaise with architects, engineers, contractors, and consultants to ensure timely and quality delivery of facility projects.
• Safety & Risk Management: Implement and monitor safety protocols across all sites to promote employee well-being and meet fire safety and building code standards.
• Vendor & Service Partner Management: Oversee service partner performance to maintain facility standards and ensure consistent upkeep.
• Transport Operations: Manage daily transport services, including cost control, usage tracking, and vendor engagement.
• SEZ Compliance: Collaborate with SEZ consultants to ensure timely completion of all formalities and adherence to regulatory requirements.
• Innovation & Efficiency: Conduct research and feasibility assessments to identify and implement modern technologies that enhance facility efficiency and reduce operational costs.

• Directed facility management teams and external consultants in developing strategic business plans encompassing operational priorities, resource allocation, and workforce planning.
• Ensured compliance with health, safety, and environmental regulations through regular audits and personnel evaluations.
• Conducted daily inspections of facility grounds, building infrastructure, mechanical systems, and equipment to maintain operational standards and safety.
• Maintained and analyzed operational and financial records to produce monthly performance reports and cost-efficiency assessments.
• Supervised a team of 75 personnel, including third-party Facility Managers and Executives, ensuring seamless day-to-day operations.
• Oversaw installation, preventive maintenance, and repair of equipment and systems across internal and outsourced services.
• Consolidated administrative cost data to prepare annual budgets and financial forecasts for senior leadership.
• Acted as a liaison between the Landlord department and Facility Management Services to resolve property-related issues and ensure alignment.
• Strengthened customer and stakeholder relations by implementing effective communication protocols and service feedback mechanisms.

• Expert in Managing General Administration Functions, Facility Management Aesthetics, Guest House Management, Vendor management and Contract Management.
• Led Transport with fleet for cabs 24/7, consistently kept OTA.
• Cost saving initiatives (approx. Of 32% on overall Transport billing).
• Knowledge of overall security solutions for facility including physical & electronic systems & proactively meeting stake holders SPOC to address their concerns.
• Experience in survey, rate negotiations & choice of various service providers/ agencies for housekeeping, cafeteria, security, transport services, event services, technical services, budget management & others.
• Daily Cafeteria and Kitchen operations, completing menus, organizing food festivals & coordinating events.
• Implemented web solution for space management across India locations.
• Managed yearly plans of seating arrangement as per business requirement.
• Hotel booking across India locations.
• Exposure of managing parties, business meetings, conventions, and conferences onsite and supervising workers with professional.
• Identification & deployment of new vendors for Facility operations.
• Responsible for housekeeping and stationary stores procurement.
• Parking management within campus and promoted carpooling.

• Monitored and supported prominent level of on-time delivery reliability service and performance.
• Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
• Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Effective communication helped achieve 30% savings in stationary and housekeeping store inventory.

• Surpassed growth targets and revenue projections by coordinating and planning long distance plans sales.
• Facilitated 30% increase in long distance sales over year.
• Tackled customer concerns and responded to inquiries within 2 to 4 minutes to provide immediate issue resolution.
• Led targeted training programs to educate staff on product benefits and service capabilities.