Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
Generic
Rohith Gokaraju

Rohith Gokaraju

Pendle Hill,NSW

Summary

To give my best in my professional pursuit for overall benefit and growth of the company that I serve by giving my 100%. I will show my caliber and gain some experience and navigate through challenges to make the difference.

Overview

10
10
years of professional experience

Work History

Property Manager

Best Value Real-estate
01.2024 - Current
  • To have a work life balance and keen interest in real-estate I have signed up for this role.
  • A Property Manager is responsible for overseeing the daily operations of a real estate property, ensuring it runs smoothly and efficiently. Key responsibilities include:
  • Managing tenant relationships and resolving issues
  • Handling lease agreements, renewals, and terminations
  • Collecting rent and managing financial records
  • Marketing vacant properties and showing units to potential tenants
  • Overseeing maintenance, repairs, and renovations
  • Ensuring compliance with local laws and regulations
  • Managing budgets and financial performance
  • Coordinating with contractors, vendors, and suppliers
  • Providing regular reports to property owners or investors
  • Handling emergencies and resolving disputes
  • The goal is to maximize occupancy, revenue, and property value while maintaining a positive tenant experience.

Sales Representative

Mercedes-Benz
07.2022 - 12.2023
  • Mercedes-Benz is a strong brand with strong values. We stand for openness, trust and fairness. With us, it does not matter where you come from, who you love or what gender you feel you identify. With Mercedes-Benz Pride, we raise our flag for exactly that.

    As an Luxury Brand salesman I had following responsibilities,

    1.Assist customers in selecting and purchasing vehicles
    Provide information to customers regarding financing options and warranties.
    2.Conduct test drives with customers to demonstrate vehicle features.
    3.Complete paperwork and documentation related to vehicle sales.
    4.Maintain knowledge of current inventory and promotions
    Follow up with customers after the sale to ensure satisfaction and encourage referrals.
    5.Collaborate with other sales team members to meet sales goals.
    6.Attend training sessions and meetings to stay up-to-date on industry trends and best practices.

Predelivery Manager, Consignee, Meet and Greet Person, Fleet Coordinator

BMW
01.2022 - 06.2022
  • My passion and interest towards automotive industry lead me to pursue this role.
    I learnt how to lead my team and how to get quality and consistent workflow.
    I gained good leadership and management skills through this role.
  • My roles and Responsibilities are: New fleet inspection and report damages to management, Meet and greet customers and make a delivery, COD Collecting customer car for service or drop off after service, Offer Test-drives, attend ongoing training.

Assistant Store Manager

Ampol
07.2019 - 01.2022

As an Assistant Manager at a Caltex/Ampol I’m responsible for supporting the Store Manager in overseeing daily operations, ensuring efficient and profitable running of the station.

My Key responsibilities are:

  • Assisting in managing staff, including training, scheduling, and performance evaluation.
  • Overseeing fuel sales, inventory management, and stock control.
  • Ensuring excellent customer service, resolving customer complaints.
  • Maintaining station cleanliness, organization, and safety standards.
  • Assisting with administrative tasks, such as bookkeeping, reporting, and compliance.
  • Supporting marketing initiatives, promotions, and sales campaigns.
  • Collaborating with the Store Manager on strategic planning, goal setting, and performance evaluation.
  • Assisting with training and development of new employees.
  • Covering shifts, including weekends, holidays, and absences.
  • Ensuring compliance with company policies, procedures, and industry regulations.
  • Managing and resolving conflicts, disciplinary issues, and employee relations.
  • Participating in inventory audits, mystery shopping, and quality control initiatives.
  • Assisting with equipment maintenance, repairs, and upgrades.
  • Providing backup support for other stations or districts as needed.

Systems Administrator

Kesys Technologies
01.2017 - 06.2019

As a System Administrator I’m responsible for the maintenance, configuration, and troubleshooting of computer systems and networks. Key roles and responsibilities include:

  • Installing, configuring, and upgrading hardware and software components.
  • Managing user accounts, access, and security.
  • Monitoring system performance, troubleshooting issues, and performing maintenance tasks.
  • Ensuring system security, backups, and disaster recovery.
  • Configuring and managing network infrastructure, including routers, switches, and firewalls.
  • Troubleshooting and resolving technical issues, including hardware, software, and network problems.
  • Documenting system configurations, procedures, and troubleshooting steps.
  • Collaborating with other IT teams, such as development, support, and management.
  • Staying up-to-date with industry trends, best practices, and new technologies.
  • Providing technical guidance and training to users and junior administrators.
  • Managing and optimizing system resources, such as memory, storage, and processing power.
  • Implementing and enforcing IT policies, procedures, and standards.
  • Conducting regular system audits and security assessments.
  • Developing and implementing disaster recovery and business continuity plans.
  • Managing vendor relationships and evaluating new technologies

Desktop Support Engineer

Macs Technologies
06.2016 - 06.2017

As a Desktop Support Engineer I’m responsible for providing technical assistance and support to users with computer systems, hardware, and software issues.

Key responsibilities are

  • Troubleshooting and resolving desktop-related issues via phone, email, or in-person.
  • Installing, configuring, and maintaining desktop computers, laptops, and peripherals.
  • Resolving software issues, including operating system, application, and virus problems.
  • Configuring and troubleshooting network connectivity, Wi-Fi, and email issues.
  • Performing hardware repairs, upgrades, and replacements as needed.
  • Managing and deploying desktop images, software updates, and security patches.
  • Documenting incident resolutions, troubleshooting steps, and knowledge base articles.
  • Collaborating with other IT teams, such as network, server, and development teams.
  • Providing training and guidance to end-users on desktop-related topics.
  • Staying up-to-date with industry trends, best practices, and new technologies.
  • Participating in on-call rotation for after-hours support (if required).
  • Managing and prioritizing tickets, ensuring timely resolution and meeting SLAs.
  • Conducting root cause analysis and implementing preventative measures.
  • Assisting in the development and implementation of IT policies and procedures.
  • Participating in projects related to desktop infrastructure, security, and optimization.

Sales Representative

Dicksmith
11.2014 - 05.2016

As an electronics Sales Representative I’m responsible for selling electronic components, products, or solutions to customers.

Key responsibilities include:

  • Building and maintaining relationships with customers, understanding their needs, and identifying sales opportunities.
  • Presenting and promoting products, highlighting features, benefits, and value propositions.
  • Negotiating prices, terms, and conditions to meet customer requirements.
  • Processing orders, managing inventory, and ensuring timely delivery.
  • Providing technical support, troubleshooting, and resolving customer issues.
  • Staying up-to-date with product knowledge, market trends, and competitor activity.
  • Identifying and pursuing new sales opportunities, expanding existing accounts.
  • Collaborating with internal teams, such as marketing, product management, and engineering.
  • Meeting and exceeding sales targets, revenue goals, and performance metrics.
  • Creating and delivering sales reports, forecasts, and market analysis.
  • Developing and executing account plans, sales strategies, and territory management.
  • Participating in trade shows, conferences, and industry events to promote products and build relationships.
  • Managing and resolving customer complaints, ensuring high levels of customer satisfaction.
  • Adhering to company policies, procedures, and ethical standards.
  • Continuously improving sales skills, product knowledge, and industry expertise.

Education

Professional Year - Work Culture In Australia

Professional Year Program
Sydney, NSW
01.2019

Master of Information Technology - Information Technology

University of Southern Queensland, Sydney
Sydney, NSW
06.2017

Bachelor of Information Technology - Information Technology

Vishnu Institute of Technology(JNTUK)
Bhimavaram
11.2013

Skills

  • Highly organized with exceptional time management skills
  • Customer service focused
  • Strong communication skills
  • Ability to work effectively within a team environment
  • Active Listener
  • Problem-Solving & Management Skills
  • Good computer and documentation skills
  • Highly adaptive and very quick learner
  • Excellent customer service
  • Ability to make change
  • Medium math skills
  • Attention to detail
  • Technical/Communication
  • Self Motivated
  • Group Dynamics
  • Empathy Development

Availability

2 weeks from accepting new offer

References

Can be provided on request

Timeline

Property Manager

Best Value Real-estate
01.2024 - Current

Sales Representative

Mercedes-Benz
07.2022 - 12.2023

Predelivery Manager, Consignee, Meet and Greet Person, Fleet Coordinator

BMW
01.2022 - 06.2022

Assistant Store Manager

Ampol
07.2019 - 01.2022

Systems Administrator

Kesys Technologies
01.2017 - 06.2019

Desktop Support Engineer

Macs Technologies
06.2016 - 06.2017

Sales Representative

Dicksmith
11.2014 - 05.2016

Professional Year - Work Culture In Australia

Professional Year Program

Master of Information Technology - Information Technology

University of Southern Queensland, Sydney

Bachelor of Information Technology - Information Technology

Vishnu Institute of Technology(JNTUK)
Rohith Gokaraju