Rohith Reddy Marri

• Used ticketing systems to manage and process support actions and requests.
• Monitored systems in operation and quickly troubleshot errors.
• Configured hardware and granted system permissions to new employees.
• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Supported the IT team in maintaining hardware, software, and other systems
• Assisted with windows troubleshooting issues and provided technical support
• Physical installation and removal of IT assets
• Handled periodic maintenance of hardware and software
• Assisted users on telephone calls with their information technology questions and problems
• Handled infrastructure administration activities such as server and storage capacity handling and directory services management
• Assisted in hardware and software inventory management
• Troubleshooting equipment such as printers and scanners and other peripherals

Assisted with windows troubleshooting issues and provided technical support, Troubleshooting equipment such as printers and scanners and other peripherals.

Title of Project: Fog computing Architecture in Internet of Things

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Gained a future understanding of how fog computing enhances the value of IoT solutions.
• Conducted research and found different issues related to the fog computing application within the internet of things and listed them in the report.
• Understood all the parameters on which both technologies fog computing and cloud computing differ.
• Proposed all the possible countermeasures to overcome the issues through my research study.
• Analysed all the aspects of fog computing and how its related to IoT and its utilization in real-time applications.

● Created advertising collateral, newspaper ads, brochures, direct mail using Microsoft Word, and Publisher

● Conducted market and competitive research & created specifically targeted advertising copy

● Wrote specific style guide and document review process

● Copy editing and document formatting as required

● Provided administrative support as required using Microsoft Office suite