Roy Ghulam
Glenmore Park,Australia
Summary
Experienced warehouse and distribution professional with over a decade in logistics operations, including 7+ years with Coles Services and current leadership experience as a Warehouse Supervisor. Proven track record in leading 20+ staff, improving KPI compliance, strengthening safety culture, and driving continuous improvement in high-volume FMCG environments. Adept at motivating teams, implementing process changes, and making data-driven decisions. Seeking to contribute to Coles’ new Automated Distribution Centre in Kemps Creek as a Team Manager, bringing both operational expertise and a people-focused leadership style.
Overview
16
16
years of professional experience
Work History
Operations Supervisor
Independence Australia
01.2023 - Current
- - Oversee daily warehouse operations across inbound, outbound, and admin, leading 10+ staff.
- - Improved KPI compliance by 25% and increased pick rates by 20% through coaching and mentoring.
- - Reinforced safety culture, halving near-miss incidents.
- - Streamlined handover and process flows, reducing communication gaps by 30%.
- - Supported continuous improvement initiatives, boosting shift efficiency by 15%.
- - Liaise with supply chain and transport teams to reduce operational delays by 30%.
Warehouse Manager
Westaflex
01.2019 - 01.2021
- - Managed end-to-end warehouse operations, including staff scheduling and dispatch.
- - Reduced stock discrepancies by 35% through tighter inventory control.
- - Negotiated supplier contracts, achieving up to 20% procurement savings.
Team Member
Coles Services
01.2012 - 01.2019
- - Delivered high-quality store presentation and compliance standards across multiple shifts.
- - Trained and supported new team members, building a strong safety and service culture.
- - Collaborated closely with store leaders to maintain operational efficiency and safety.
- - Gained in-depth knowledge of Coles’ safety, compliance, and customer service standards.
Transport Team Leader
Aldi Distribution Centre
01.2014 - 01.2016
- - Managed dispatch and cold chain logistics in a high-volume environment.
- - Coordinated drivers and load scheduling, ensuring on-time delivery performance.
2IC Freezer Manager
Costco
01.2013 - 01.2014
- - Led a freezer team of 30+ staff, meeting KPIs across outbound and inventory functions.
- - Maintained compliance and stock control in a high-turnover environment.
Voice Picker
Woolworths Liquor DC
01.2010 - 01.2013
- - Consistently achieved pick rate and accuracy targets in a high-volume FMCG distribution centre.
- - Worked under WHS and Chain of Responsibility standards to ensure safe practices.
Education
Bachelor’s Degree - Maritime & Global Logistics (Supply Chain & Logistics major)
University of Tasmania
01.2025
Cert IV - Work Health and Safety
TAFE NSW
09.2025
Yellow Belt - Lean Six Sigma
01.2023
Associate Degree - Maritime & Global Logistics
University of Tasmania
01.2021
Microsoft Word & Excel (Professional) - undefined
TAFE NSW
01.2021
Diploma of Logistics - Logistics Management
Central Queensland University
01.2020
Cert IV - Transport and Logistics
TAFE NSW
01.2011
Cert III - Warehouse and Storage
TAFE NSW
01.2010
Skills
- Team Leadership & Mentoring (20 staff)
- KPI & Performance Management
- Process Improvement (Lean Six Sigma Yellow Belt)
- Safety & Compliance Management
- Warehouse Management Systems (WMS)
- Inventory & Stock Control
- Data Analysis & Reporting
- Problem-Solving & Decision-Making
- Microsoft Office Suite
- Task delegation
Languages
English
Native or Bilingual
Dari
Native or Bilingual
Persian
Full Professional
Hindi
Professional Working
Interests
- Warehouse automation and robotics, with a focus on improving efficiency and accuracy an area I have explored through my Bachelor research projects
- Data analysis and continuous improvement in supply chain operations
- Applying academic knowledge from my logistics degree to real-world distribution environments
- Technology-driven innovation shaping the future of warehousing
Timeline
Operations Supervisor
Independence Australia
01.2023 - Current
Warehouse Manager
Westaflex
01.2019 - 01.2021
Transport Team Leader
Aldi Distribution Centre
01.2014 - 01.2016
2IC Freezer Manager
Costco
01.2013 - 01.2014
Team Member
Coles Services
01.2012 - 01.2019
Voice Picker
Woolworths Liquor DC
01.2010 - 01.2013
Yellow Belt - Lean Six Sigma
Associate Degree - Maritime & Global Logistics
University of Tasmania
Microsoft Word & Excel (Professional) - undefined
TAFE NSW
Diploma of Logistics - Logistics Management
Central Queensland University
Cert IV - Transport and Logistics
TAFE NSW
Cert III - Warehouse and Storage
TAFE NSW
Bachelor’s Degree - Maritime & Global Logistics (Supply Chain & Logistics major)
University of Tasmania
Cert IV - Work Health and Safety
TAFE NSW
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