Roilly Payot
Melbourne,VIC
Summary
Dynamic support service professional with extensive experience at the Victorian Rehabilitation Centre, excelling in personal care and inventory management. Recognized for fostering patient independence and maintaining high standards of food safety. Adept at problem-solving and training staff, demonstrating strong empathy and attention to detail in all interactions.
Skilled Support Service Worker with relevant experience in providing exceptional customer service, managing administrative tasks, and coordinating support services. Strengths include strong interpersonal skills, problem-solving abilities, and adaptability in rapidly changing environments. Past work history demonstrates positive impact generated through effective communication, organizational skills, and commitment to excellence. Pivotal role in previous teams involved fostering positive work environment and streamlining operational processes.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Support Service Worker
Victorian Rehabilitation Centre
Glen Waverley, VIC
04.2022 - Current
- Provided personal care and support to residents in rehabilitation programs.
- Assisted with daily living activities to promote independence and well-being.
- Maintained cleanliness and organization of common areas and resident rooms.
- Responded to customer messages, delivered accurate information, and offered assistance in solving issues.
- Clean Discharge rooms and daily patients rooms.
- Porters patients.
Food Service Worker
Victorian Rehabilitation Centre
Glen Waverley, Vic
04.2022 - Current
- Prepared and served meals according to dietary guidelines and individual needs.
- Maintained cleanliness of kitchen and dining areas following health regulations.
- Assisted in inventory management by organizing and tracking food supplies.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Cleaned kitchen areas, equipment and utensils.
- Set up, restocked and cleaned dining areas.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Prepared beverages such as coffee, tea, soda.
Supply Assistant
Victorian Rehabilitation Centre
Glen Waverley, Vic
04.2022 - Current
- Organized storage areas for efficient retrieval of supplies and equipment.
- Conducted regular physical inventories to ensure accuracy of stock levels.
- Provided support for budgeting activities related to supply costs.
- Monitored inventory levels for all supplies, materials and equipment.
- Organized storage areas according to established guidelines.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Replenished items to maintain stock availability.
- Faced products on shelves and displays to meet company policies.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed and unpacked items, checking breakables before stocking on shelves.
Sous Chef
Italian restaurant
Glen waverley , Vic
09.2021 - 04.2024
- Managed kitchen inventory to ensure fresh ingredients and supplies.
- Trained kitchen staff on food safety and proper cooking methods.
- Assisted in maintaining cleanliness and organization of kitchen equipment.
- Created a positive work environment by encouraging teamwork among staff members.
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Trained kitchen workers on culinary techniques.
- Performed weekly inspections of all equipment for safety compliance.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Education
Mullauna College
Mitcham, VICSkills
- Personal care
- Food safety
- Inventory management
- Equipment maintenance
- Problem solving
- Time management
- Attention to detail
- Training and development
- Multitasking abilities
- Flexibility
- Active learning
- Direct patient care
- Empathy and patience
- Adaptability and flexibility
- Emotional intelligence
- Patient care
- Support plan management
- Active listening
- Client support
Timeline
Support Service Worker
Victorian Rehabilitation Centre
04.2022 - Current
Food Service Worker
Victorian Rehabilitation Centre
04.2022 - Current
Supply Assistant
Victorian Rehabilitation Centre
04.2022 - Current
Sous Chef
Italian restaurant
09.2021 - 04.2024
Mullauna College