Summary
Overview
Work History
Education
Skills
Cooking
Timeline
Generic

Roisin Glover

Melbourne,VIC

Summary

Motivated business professional bringing four years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

6
6
years of professional experience

Work History

Cafe Owner

Glovers Cafe
04.2019 - 02.2023
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Optimized team hiring, training and performance.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Placed orders to restock items before supplies ran out.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.

Waitress

The Porterhouse Bar
05.2017 - 03.2019
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.

Travel Insurance

Sedgwick
Dublin, Ireland
09.2018 - 03.2019
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Developed strong referral network in community to raise awareness and increase sales opportunities.
  • Negotiated contracts with clients to establish best coverage with lowest cost.
  • Generated quotes and proposals for clients to match individual needs.
  • Followed up promptly with interested clients to close sales.
  • Educated clients on insurance policies and procedures.

Education

High School Diploma -

Holy Child Killiney
Ireland
07.2017

Skills

  • Patron Engagement
  • Incident Response
  • Staff Management
  • Social Media Management
  • Task Delegation

Cooking

I am a huge foodie, in my spare time cooking is my absolute passion. Recipe development & Food photography especially.

Timeline

Cafe Owner

Glovers Cafe
04.2019 - 02.2023

Travel Insurance

Sedgwick
09.2018 - 03.2019

Waitress

The Porterhouse Bar
05.2017 - 03.2019

High School Diploma -

Holy Child Killiney

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Roisin Glover