ROISIN O'MALLEY
Gold Coast,Australia
Summary
I have been working directly with Children and Young People for over 9 years. I am dedicated to creating positive outcomes for Women, Children and Young People. I am passionate and committed to empowering Children and Young people to feel safe, seen, heard, and believed.
Overview
13
13
years of professional experience
Work History
Children and Young Person's Advocate
Domestic violence Prevention Centre
09.2020 - Current
- Provides specialist responses to children and young people who have experienced or are experiencing domestic and family violence
- Undertaking initial risk and safety assessment of children and young people who have engaged in support, or been referred to determine appropriate response pathway
- Provide appropriate, respectful, and timely responses to children and young people in order to address identified needs, and risk and safety concerns whilst promoting self-determination
- Undertake ongoing, age-appropriate risk assessments and safety planning responses that promote the ongoing safety for and children and young people
- Provide Information, options, support, and referral to the parent/guardian of a child and/or young person when appropriate
- Received training to provide specialist group work to children and young people who have experienced domestic violence
- Provide information and appropriate referrals about supports available within the broader community and service system
- Provide advocacy for and with children and young people when appropriate to achieve positive outcomes for them with other service providers and systems stakeholders
- Maintain clear, concise, accurate client case notes and records using the Organisation's data collection tools
- Develop a clear and comprehensive working understanding of the current Domestic & Family Violence Protection Act and its implementation
- Develop a sound working knowledge of other agencies which provide services to those impacted by domestic violence
- Develop and deliver training's, presentations, and information sessions specific to the CYP program
- Created resources for Young People (Let's Talk: safe relationships, sex, and, consent)
- Developed and facilitated PD training for school guidance officers
- Collaborated with team to meet additional COVID-19 projects
- Demonstrated adaptability in working from home during COVID-19 lock downs
- Facilitated mother's information/support sessions
- Engaged in multiple PD training's to further develop professional knowledge and skills.
Lead Educator
Gold Coast Kindyland Kids
01.2014 - 09.2020
- Supported young children to explore and make sense of the world around them
- Respected children's play as 'the work of the child' and scaffolded learning based on children's unique and evolving interests
- Created safe and engaging environments guided by the child voice
- Created strong collaborative relationships with families
- Advocated for children's rights to explore and learn in ways that are developmentally appropriate
- Provided diverse hands-on activities to improve children's critical thinking skills
- Supported children to reach developmental milestones
- Supported children with complex behavioral needs
- Worked in collaboration with families to create behaviour support strategies/plans for children with challenging behaviours.
Sales Assistant
Dimmeys
01.2011 - 04.2013
- Provided pricing information to customers regarding specific products
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
- Assisted customers with prompt and polite support in-person and via telephone
- Maintained records related to sales, returns and inventory availability
- Trained new employees on customer service, money handling and organizing strategies
- Processed credit and debit card payments to complete purchasing experience.
Education
Certificate III in Children's Services -
TAFE
Diploma in Early Childhood Education and Care -
College for Early Childhood Educators
certificate of secondary Education (8 - 12) -
Trinity Lutheran College
01.2013
Skills
- Ability to Work in a Team
- Ability to mentor and train emerging Advocates
- Adaptability
- Ability to Work Under Pressure
- Strong Communication Skills
- Strong Interpersonal Skills
Timeline
Children and Young Person's Advocate
Domestic violence Prevention Centre
09.2020 - Current
Lead Educator
Gold Coast Kindyland Kids
01.2014 - 09.2020
Sales Assistant
Dimmeys
01.2011 - 04.2013
Certificate III in Children's Services -
TAFE
Diploma in Early Childhood Education and Care -
College for Early Childhood Educators
certificate of secondary Education (8 - 12) -
Trinity Lutheran College
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