Roja Yemula

• Trained new analysts on corporate policies and procedures and implemented mentoring program by understanding the process standards.
• Satisfying the approved applications to ensure stipulations and conditions have been met and are in adherence to company policy and check whether appropriate signatures have been obtained and correct data input errors and omissions.
• Improved financial status by analyzing results, monitoring variances and recommending ideas for the process growth.
• Monthly wise performance report to the higher management.
• Kept Daily work on schedule by managing deadlines and adjusting workflow's as needed.
• Coordinated presentations for new hires and explained the structure of the process development keeping all entities well-informed of milestones and goals.
• Planned and arranged meetings with different teams across and individuals, enabling all parties to meet and discuss the challenges.
• Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
• Audit Support and played a SME role for the process and ensured the quality meeting 100%.
• Was always peculiar and particular in Time Management.
• Support the client on data gathering and updating industry database and was responsible for maintenance of production level and qualitative standard with best timeline resolving conflicts, issues affecting team's performance and acting as trainer and floor support for the team.

• Monitored and analysed financial, statistical and operational data trends.
• Improved operational efficiency and cultivated cost reduction and increased productivity.
• Maintained and updated financial loan databases of mortgage loans created by Underwriters, Processors and Home Mortgage Consultants in US Mortgage Market.
• Performed calculations and statistical analysis on Customer Pay slips and Bank statements.
• Reviewed and worked on weekly and monthly performance reports, ensuring all departments across Retail are maintained with 100% Quality.
• Assessed customer account histories to determine previous compliance with payment plans and loan terms.
• Worked on Government loans (FHA, VA and USDA) and was responsible for checking the parties involved in the loan transaction and list down the name variations to confirm if these parties are not involved in any fraudulent activities like money laundering using the government websites like SAM and LDP.
• Verified credit histories, Property tax Statements, income tax returns for federal -IRS 1040 ,1120, 1065 including asset verification and employment details having any of the previous compliance with due payments.
• Was also part of auditing the entire loan within the team and attending monthly calls with the Line of Business to ensure there is no process gap.

• Worked on Loan processing which included validation of documents created by Underwriters, Processors and Home Mortgage Consultants in US Mortgage Market.
• Validated documents related to Mortgage Loans and having a checklist ensuring all the information provided is correct.
• Was responsible to update the customer related details from the documents received in the respective screens (Assets, Employment, Liabilities, Customer information) by CORE application.
• Gather documents for the loan process which includes credit report, appraisals, income tax returns for federal -IRS 1040 ,1120, 1065 including asset verification and working on 4506-T form providing the permission to retrieve the taxpayer's data.
• Discovered major instances of fraud, embezzlement and large balances due.
• Report potential issues, concerns, ideas, Initiatives and productivity to the Line of business maintaining 100% Quality and TAT for the given day.
• Deal with analysis of the pay slips, bank statements of the customers and update the income on Income analysis tool.