Rojan Marders
HAYMARKET,New South Wales
Summary
I am a personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Personable team member and experienced in crafting speciality coffee and food, POS skills, and the ability to up-sell. Growing up as a dancer I have learnt the nature to be disciplined and punctual.
Overview
3
3
years of professional experience
Work History
Barista
Zarraffas
12.2023 - Current
- Maintained a clean and organised workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs. Served 200+ customers a day.
- Efficient at brewing coffee, steaming milk, and creating a variety of 30+ cold and hot drinks, as well as the assembly of food and pastries.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Front of House Employee
Thai Copper Spoon
05.2022 - 11.2023
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
High School Diploma -
Caloundra State High School
Caloundra, QLD11-2024
Skills
- Time management
- Friendly and outgoing character
- Attention to detail
- Problem-solving
- Team player attitude
- Organisation and cleanliness
- Hospitality service expertise (Efficient in coffee and food preparation)
- Retail experience
Timeline
Barista
Zarraffas
12.2023 - Current
Front of House Employee
Thai Copper Spoon
05.2022 - 11.2023
High School Diploma -
Caloundra State High School
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