Rojen Kaya
Melbourne
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Broadmeadows, Lovisa
04.2022 - 01.2023
- Helped customers find specific products, answered questions and offered product advice
- Adhered to company initiatives and achieved established goals
- Trained new team members in cash register operation, stock procedures and customer services
- Received and displayed product shipments on store retail shelves upon delivery
- Assisted teammates with sales-processing tasks to meet daily sales goals
Sales Associate
Airport West, Schick Homeware
12.2019 - 11.2021
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Worked with fellow sales team members to achieve group targets
- Developed trusting relationships with customers by making personal connections
- Sold various products by explaining unique features and educating customers on proper application or usage.
Customer Service Assistant
Campbellfield, Kmart
02.2017 - 05.2019
- Helped customers find specific products, answered questions and offered product advice
- Answered incoming telephone calls to provide store, products and services information
- Monitored stock levels to facilitate restocking and replenishment of shelves
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Bachelor of Animal And Veterinary Bioscience -
La Trobe University
Melbourne, VIC12.2024
Diploma of Bioscience - Bioscience
La Trobe University
Melbourne, VIC11.2020
High School Diploma -
Strathmore Secondary College
Melbourne, VIC11.2019
Skills
- Able to communicate verbally with individuals and groups
- Willingness to learn and grow career
- Good work ethic
- Great organization skills
- Able to work independently and unsupervised
- Analytical and research skills
- Able to work in teams and individually
- Able to delegate responsibilities
Certification
- Diploma of bioscience
- Bachelor of Animal and Veterinary bioscience
- Cosmetic teeth whitening
Languages
Turkish
Native or Bilingual
References
Available upon request
Timeline
Sales Associate
Broadmeadows, Lovisa
04.2022 - 01.2023
Sales Associate
Airport West, Schick Homeware
12.2019 - 11.2021
Customer Service Assistant
Campbellfield, Kmart
02.2017 - 05.2019
Bachelor of Animal And Veterinary Bioscience -
La Trobe University
Diploma of Bioscience - Bioscience
La Trobe University
High School Diploma -
Strathmore Secondary College
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