Rojey Shrestha
54 Railway Street, Cottesloe
Overview
6
6
years of professional experience
Work History
Housekeeping Room Attendant
Hotel Siraichuli
02.2023 - 07.2024
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Rotated linens in storerooms and replenished when supplies ran low.
- Sorted, laundered and put away various laundry items.
Cleaner
Rhino Hotel
07.2023 - 01.2024
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Streamlined cleaning processes with the implementation of more efficient tools and equipment as needed within the industry''s best practices framework.
- Performed regular maintenance and repairs on various cleaning tools and equipment.
Admissions Officer
Ausstudies Consultant Private Limited, Nepal
12.2019 - 02.2023
- Coordinated orientation activities for incoming students, providing a welcoming environment that encouraged success from day one.
- Provided exceptional customer service to prospective students, answering inquiries via phone or email promptly and professionally.
- Organized open house events, inviting prospective students and their families to experience campus life firsthand.
- Developed an efficient system for tracking application statuses, ensuring accurate information was readily available at all times.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
Customer Service Department Head
Machhapuchchhre Bank
03.2018 - 11.2019
- Supported company growth initiatives by contributing insights from customer interactions that informed product development or marketing strategies.
- Adapted quickly to changing business needs by revising policies or procedures as needed based on real-time feedback from customers or internal stakeholders.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Educated staff on strategies for handling difficult customers and challenging situations.
Education
Master of Project Management - Project Management
Curtin University
Perth, WA02.2026
MBA - Finance
Boston International College, Pokhara University
Bharatpur 10, Chitwan, Nepal, 4420006.2023
BBA - Banking And Insurance
Boston International College, Pokhara University
Bharatpur 10, CHitwan, Nepal, 4420009.2019
Skills
- Waste disposal
- Equipment Disinfection
- Cleaning techniques
- Mopping floors
- Basic Carpentry
Timeline
Cleaner
Rhino Hotel
07.2023 - 01.2024
Housekeeping Room Attendant
Hotel Siraichuli
02.2023 - 07.2024
Admissions Officer
Ausstudies Consultant Private Limited, Nepal
12.2019 - 02.2023
Customer Service Department Head
Machhapuchchhre Bank
03.2018 - 11.2019
Master of Project Management - Project Management
Curtin University
MBA - Finance
Boston International College, Pokhara University
BBA - Banking And Insurance
Boston International College, Pokhara University
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