ROJIN KHIRAN
Melbourne
Summary
Professional administrative expert prepared for Office Coordinator roles with history of enhancing office productivity and supporting team success. Adept at managing schedules, coordinating meetings, and handling communications. Reliable team player who adapts to changing needs and focuses on achieving organizational objectives with strong organizational and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Office Coordinator
Instant Cosmetic & Dental Surgery
06.2020 - 01.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
Receptionist/Registered Dental Assistant
United Dental Group
04.2018 - 11.2019
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures
- Cleaned and sanitised dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
- Confirmed appointments, communicated with clients, and updated client records.
Dental Assistant/Front Desk Receptionist
Fine Dentistry
12.2017 - 03.2018
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Cleaned and sterilised instruments between patients to protect from infection risks
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Prepared rooms for patient treatment by cleaning and sterilising tools and equipment
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
Diploma - Interior Design
Torrens University Australia
Melbourne, VIC05-2020
Dental Assistant
Box Hill Institute of TAFE
Melbourne, VIC11-2017
Skills
- Active listening skills
- Ability to work under pressure
- Conflict resolution
- Time management
- Strong communication skills
- Proficient in software of Excel
- Staff management
- Customer service
- Schedule coordination
- Office administration
- Bookkeeping
- Team collaboration
Languages
English
Native or Bilingual
Persian
Full Professional
Timeline
Office Coordinator
Instant Cosmetic & Dental Surgery
06.2020 - 01.2024
Receptionist/Registered Dental Assistant
United Dental Group
04.2018 - 11.2019
Dental Assistant/Front Desk Receptionist
Fine Dentistry
12.2017 - 03.2018
Diploma - Interior Design
Torrens University Australia
Dental Assistant
Box Hill Institute of TAFE
Similar Profiles
Carmen MurilloCarmen Murillo
Revenue Cycle Coordinator at Chicago Cosmetic Surgery and DermatologyRevenue Cycle Coordinator at Chicago Cosmetic Surgery and Dermatology
Bobbie GilbertBobbie Gilbert
Medical Assistant at Cosmetic Laser Surgery InstituteMedical Assistant at Cosmetic Laser Surgery Institute
Paulina DeHaanPaulina DeHaan
Patient Scheduler at La Jolla Cosmetic Surgery CentrePatient Scheduler at La Jolla Cosmetic Surgery Centre