Rojina Miya
Perth,WA
Summary
Adept at efficient cleaning techniques and delivering excellent customer service, I significantly enhanced operations at car wash. My expertise in chemical handling and my ability to mentor and organize not only improved service delivery but also fostered a team-oriented environment. My proactive approach resulted in streamlined processes and increased customer satisfaction.
Overview
5
5
years of professional experience
Work History
Car Wash Employee
Rojina Miya
PERTH, Western Australia
02.2024 - 01.2025
- Greeted customers and provided excellent customer service.
- Trained new employees on car wash operations and customer service standards.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Kept records of customer transactions accurately.
Health Assistant
Rojina Miya
Kathmandu, Bagmati
10.2021 - 12.2023
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Monitored expiration dates of medications and supplies in order to ensure safety standards are met.
- Documented patient counters in hospital system and initiated follow-up actions.
- Assisted in the preparation of patients for examinations.
Voluntary Worker
Rojina Miya
Kathmandu, Bagmati
07.2020 - 09.2021
- Provided guidance and mentorship for new volunteers during their onboarding process.
- Assisted in creating a database system to track volunteer hours and activities.
- Planned social gatherings for current volunteers as a way of recognizing their efforts.
Education
Diploma Leading to Bachelor of Health Science - Public Health
Curtin University
Perth, WA03-2027
PCL in General Medicine - Health Sciences
Nepal Institute of Medical Science And Technology
Gwarko, Lalitpur, Nepal01-2020
School Leaving Certificate -
Bright Future Secondary English Boarding School
Malekhu, Dhading, Nepal01-2016
Skills
- Reliability and punctuality
- Chemical handling
- Upselling services
- Pressure washing
- Efficient cleaning techniques
- Excellent customer service
Languages
English
Professional
Nepali
Professional
hindi
Professional
Affiliations
- Volunteer Work: Assisted in community health programs, supporting elderly and disabled individuals.
- Fitness Enthusiast: Regular participant in Snap Fitness and biking, promoting a healthy lifestyle.
- Car Wash Operator (11 months): Managed bookings, payments, and daily operations, ensuring excellent customer service.
- Health Science Studies: Pursuing a Diploma in Health Science, focusing on public health and patient care.
- Cultural Engagement: Actively involved in local events, fostering social connections and broadening cultural perspectives.
Timeline
Car Wash Employee
Rojina Miya
02.2024 - 01.2025
Health Assistant
Rojina Miya
10.2021 - 12.2023
Voluntary Worker
Rojina Miya
07.2020 - 09.2021
Diploma Leading to Bachelor of Health Science - Public Health
Curtin University
PCL in General Medicine - Health Sciences
Nepal Institute of Medical Science And Technology
School Leaving Certificate -
Bright Future Secondary English Boarding School
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