Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

ROJISHA PANDIT

Disability Support Worker
Cliftleigh

Summary

Dedicated and compassionate Disability Support Worker with experience in providing person-centred care to clients with intellectual disabilities, including behaviour and mobility support. Skilled in working with Aboriginal communities in Northern Territory, supporting clients in SIL houses, and assisting with respite and community access services. Proven administrative abilities, with experience supporting disability coordinators in office management. Committed to continuous improvement and always striving for personal growth. Seeking to contribute expertise in disability care while making a positive impact in a supportive and inclusive environment.

Overview

3
3
years of professional experience
4043
4043
years of post-secondary education
6
6
Certifications

Work History

Administrative Assistant

Step Out Disability Services
07.2023 - 12.2024

1 day per week

Key Qualification and Responsibilities:

  • Assisted the Disability Support Coordinator in managing daily office operations and client records.
  • Helped schedule appointments and transportation for clients attending community activities or receiving support services.
  • Maintained accurate documentation of client care plans, progress reports, and other administrative tasks.
  • Provided support in liaising with families and other healthcare professionals to ensure continuity of care for clients.

Banking Consultant

ANZ Banking Group
11.2022 - 12.2024

Key Qualifications & Responsibilities

  • Facilitated Knowledge Sharing Among team members to improve overall team efficiency and expertise in banking industry.
  • Guide clients through the banking process, ensuring a clear understanding of financial products and services.
  • Have a need-based conversation with customers and recommend appropriate financial product.
  • Educating customer on financial support available, including digital.
  • Actively participate in and support bank programs and initiatives
  • Assist customers with setting up or closing accounts and updating the accounts as per need, signing up for new services.
  • To receive cash and non-cash deposits for all account types within limit and To pay customer withdrawals for all account types within limit.
  • Provided customers with high level of service, privacy and confidentiality, and friendly, welcoming attitude
  • To process customer cash transactions such as cheque withdrawal, deposits within limit.
  • Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.
  • To verify customer signature, balance availability and validity of transactions before payment is made. To never leave the counter before keeping the cash into vault.
  • To provide timely , efficient and responsive services.
  • ATM fills, ATM cash count and regular servicing of ATM as required.
  • Prepare Armaguard Cash delivery and Cash clearances.
  • Balanced Teller drawers and ATM cash.
  • Monitor account activity and take appropriate action in case any suspicious transaction is identified.

Disability Support Worker

Step Out Disability Services
09.2022 - 12.2024

Key Qualifications and Responsibilities:


  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept accurate records for client files and handled related paperwork.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills
  • Delivered behaviour support to clients using individualized strategies to address behavioural challenges.
  • Supported clients with community access, engaging in various activities that promote social inclusion and independence
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Provide personalized care and support to clients in a Supported Independent Living (SIL) house with intellectual disabilities.
  • Assist clients with daily activities, including mobility support, personal care, meal preparation, and household management.
  • Implement Positive Behavior Support strategies to manage challenging behaviors and promote emotional well-being.
  • Offer high mobility support, ensuring safety and comfort during daily routines and community outings.
  • Deliver behavioral support with interventions tailored to individual client needs, focusing on fostering independence and self-determination.
  • Collaborate with families, healthcare professionals, and multidisciplinary teams to ensure best-practice care and support for each client.
  • Delivered behavior support to clients using individualized strategies to address behavioral challenges
  • Worked directly with Aboriginal communities to ensure culturally sensitive and respectful care for clients.
  • Coordinated respite services, including pick-ups and drop-offs of clients, and facilitating visits to families in various communities.
  • Supported clients with community access, engaging in various activities that promote social inclusion and independence.
  • Ensured that clients' health and well-being were supported while following relevant protocols and safeguarding standards.
  • Supported respite clients by providing care and supervision during family breaks, ensuring clients' comfort, safety, and well-being.
  • Assisted with transport logistics by picking up and dropping off respite clients from various communities across the Northern Territory.
  • Delivered compassionate care to respite clients, promoting emotional well-being and fostering positive relationships.
  • Coordinated visits to families in different communities, offering support and ensuring family connections were maintained.
  • Documented and communicated client progress, concerns, and needs to ensure consistent and high-quality care delivery.

Customer Service Team Member

Woolworth- Katherine
05.2022 - 12.2023

Key Qualifications and Responsibilities

  • Greet customers, help locate merchandise and suggest suitable options.
  • Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Assisted customers with prompt and polite support in-person.
  • Answered product questions with up-to-date knowledge of sales and store promotions.

Education

COURSEWORK - Tier 2 Personal Advice Deposit Products General

KAPLAN PROFESSIONAL

BACHELORS IN BUSINESS ADMINISTRATION -

Tribhuwan University

Skills

  • Positive attitude
  • Confidentiality handling
  • Administrative and office support
  • Person-centred care and support
  • Cultural awareness and sensitivity, particularly with Aboriginal communities
  • Assistance with daily living activities
  • Behavioural and emotional support
  • Medication administration and health monitoring
  • Disability Support & Care
  • Community Access & Engagement
  • Behavior Support & Crisis Management
  • High Mobility Assistance
  • Respite Care & Family Liaison
  • Communication & Relationship Building
  • Cultural Awareness (Aboriginal Communities)
  • Person-Centered Approach
  • First Aid & CPR Certified
  • Strong interpersonal and communication skills
  • Documentation and reporting
  • NDIS standards and compliance
  • Community Access & Engagement
  • Behavior Support & Crisis Management
  • High Mobility Assistance
  • Respite Care & Family Liaison
  • Communication & Relationship Building
  • Cultural Awareness (Aboriginal Communities)
  • Person-Centered Approach

Certification

Certificate IV in Disability support

Timeline

Certificate IV in Disability support

10-2024

Positive Behaviour Support Training

01-2024

Restrictive Practice Training

08-2023

Administrative Assistant

Step Out Disability Services
07.2023 - 12.2024

Banking Consultant

ANZ Banking Group
11.2022 - 12.2024

Disability Support Worker

Step Out Disability Services
09.2022 - 12.2024

Customer Service Team Member

Woolworth- Katherine
05.2022 - 12.2023

COURSEWORK - Tier 2 Personal Advice Deposit Products General

KAPLAN PROFESSIONAL

BACHELORS IN BUSINESS ADMINISTRATION -

Tribhuwan University
ROJISHA PANDITDisability Support Worker