Nobab Hasan Raza
Lakemba ,NSW
Summary
Retail Associate with expertise in customer service and retail operations, known for delivering tailored product recommendations that enhance customer satisfaction and drive sales. Proven track record in achieving sales targets and improving team performance through strategic planning and organization.
Overview
3
3
years of professional experience
Work History
Manager
OPORTO (ROSELAND SHOPPING CENTER)
ROSELAND , NSW
11.2022 - Current
- Ensured compliance with regulatory requirements and industry standards.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored staff performance and addressed issues.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Shift Manager
CAFE ON HIGE
Georges Hall, NSW
01.2023 - 06.2023
- Maintained cleanliness and organization of work area.
- Assisted in resolving escalated customer service issues in a timely manner.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Organized special events such as holiday sales or promotional campaigns.
Education
Bachelor of Engineering - Mechanical
Western Sydney University
Sydney, NSWSkills
- Budget monitoring
- Coaching and mentoring
- Performance evaluations
- Operations management
- Employee onboarding
- Recruiting and interviewing
- Workforce management
- Shift scheduling
- Sales techniques
Timeline
Shift Manager
CAFE ON HIGE
01.2023 - 06.2023
Manager
OPORTO (ROSELAND SHOPPING CENTER)
11.2022 - Current
Bachelor of Engineering - Mechanical
Western Sydney University