Roksana Islam

•Welcome guests as they enter the restaurant, escort them to their tables, and provide menus.
• Take food and beverage orders accurately and efficiently, noting any special requests or dietary restrictions.
•Have a thorough understanding of the menu items, including ingredients, preparation methods, and any specials or promotions.
• Deliver orders to tables promptly and accurately. Present bills to guests, process payments accurately, and handle cash and credit card transactions securely.
• Clear tables efficiently, reset them with clean utensils and tableware, and ensure the dining area remains clean and organized throughout service.

• Providing excellent customer service to patrons by greeting them warmly, assisting with menu selections, and ensuring their orders are accurate and delivered promptly.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.