Roland Garlett
Bayswater
Summary
As an Aboriginal man with a rich cultural background and professional experience, I offer unique leadership qualities that blend traditional values with modern practices. With near over two decades of experience in the Mining industry and leadership roles, my approach emphasizes inclusivity, resilience, and strategic vision, allowing me to effectively tackle challenges and foster a collaborative work environment. Committed to diversity and inclusion, I champion Aboriginal perspectives and mentor others to ensure growth and success for all. My goal is to make a meaningful impact by integrating my cultural heritage with professional expertise to lead and inspire within the workforce.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Program Coordinator
Karak Construction
10.2024 - Current
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Championed program improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Enhanced community outreach by developing and implementing innovative marketing strategies.
- Improved staff efficiency by introducing new project management tools and training.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in developing self-confidence and positive self-image.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Coordinated with other professionals involved in the mentoring process to ensure seamless support for each participant''s journey toward success.
- Organized networking events, connecting mentees with potential employers and expanding their professional network.
- Act as a key liaison between senior leadership, clients, and project teams, ensuring all parties are aligned with project objectives and expectations.
Program Coordinator
IPS Management Consultant - Ontrack Program
03.2024 - 10.2024
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Designed program implementation and maintenance plan.
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Championed program improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.
- Empowered students through counseling and skill-building exercises.
- Provided resources to support students in achieving career goals.
- Helped students develop organizational, time management and study skills.
- Advocated for mentee goals and aspirations, empowering them to pursue ambitious career paths.
- Monitored mentee progress through regular assessments, ensuring alignment with their personal and professional objectives.
- Leveraged personal industry experience to provide mentees with context-specific advice and strategies for success.
- Acted as liaison between mentees and industry professionals, enriching mentorship experience with real-world insights.
- Conducted regular one-on-one coaching sessions to address individual development needs, improving overall performance.
Case Manager
Indigo Junction - Keny Moort Program
08.2023 - 03.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
- Secured funding for special projects through grant writing, expanding resources available to clients.
- Improved client engagement by implementing user-friendly appointment scheduling system.
- Facilitated workshops on life skills, contributing to improved self-sufficiency of clients.
- Implemented feedback system for clients to share their experiences, enhancing service quality through direct input.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Trained new case managers, raising team's overall competency and service delivery standards.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
Student Support Officer
Kiara College
04.2022 - 07.2023
- Developed strong relationships with community organizations to connect students with relevant external support services when needed.
- Collaborated with faculty members to identify at-risk students and develop personalized intervention plans for academic success.
- Reduced dropout rates by closely monitoring attendance records, reaching out to absentees in a timely manner to offer assistance.
- Acted as a liaison between students facing disciplinary issues and school administrators, providing guidance towards constructive resolutions.
- Evaluated the effectiveness of current student support initiatives through regular assessments, making recommendations for improvements where necessary.
- Enhanced student support services by implementing innovative strategies and programs.
- Streamlined communication processes between students, parents, and staff, fostering a positive school environment.
- Boosted student engagement in extracurricular activities, coordinating various events and opportunities.
- Provide cultural advise to faculty members.
- Promoted a safe and inclusive learning atmosphere by proactively addressing instances of bullying or discrimination.
- Continuously updated knowledge of best practices for student support, attending relevant conferences and trainings to maintain a high level of expertise.
- Managed confidential student records diligently, maintaining accuracy and privacy in accordance with legal requirements.
- Worked with individuals to help understand and overcome personal, social or behavioural problems affecting educational or vocational situations.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Empowered students through counselings and skill-building exercises.
- Collaborated with parents and teachers to help students reach potential.
- Provided resources to support students in achieving career goals.
- Oversaw career and job fairs to connect students with area schools and employers.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Helped students develop organizational, time management and study skills.
Step-Up Supervisor
BHP
05.2020 - 07.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Championed the use of innovative technologies within mining operations – staying ahead of industry trends and maintaining a competitive edge in an ever-evolving landscape.
- Conducted regular performance evaluations, promoting accountability within the workforce for improved results over time.
- Implemented innovative solutions to complex challenges in order to optimize resource extraction processes.
- Maintained detailed records related to personnel performance levels in order to identify areas requiring additional training or development.
- Actively participated in emergency preparedness drills aimed at improving response times during critical incidents within the mine setting.
- Developed a highly skilled workforce through comprehensive training programs focused on technical expertise and safety awareness.
- Reduced equipment downtime, ensuring timely maintenance and repairs of machinery and tools.
- Enhanced safety standards by conducting regular inspections and enforcing strict adherence to company policies and regulations.
- Facilitated collaboration among cross-functional teams to achieve project objectives efficiently and effectively.
- Evaluated new technologies for potential applications within mining operations, staying abreast of industry trends and advancements.
- Supervised a diverse team of miners, fostering a culture of teamwork, respect, and professionalism among staff members.
- Oversaw environmental compliance efforts, minimizing the impact of mining activities on local ecosystems and communities.
- Coordinated with geologists to ensure accurate mapping of ore deposits, enabling efficient resource allocation.
- Conducted regular safety meetings with staff members designed to reinforce best practices within the workplace environment.
- Collaborated closely with engineers during the design phase of new mine infrastructure components such as ventilation systems or transport methods.
- Streamlined communication between departments, establishing clear channels for reporting issues and sharing information.
- Assisted senior management in the development of long-term strategic plans for company growth and expansion within the mining sector.
- Trained workers in proper methods, equipment operation and safety procedures.
Machine Operator
BHP
08.2013 - 12.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Fostered team-oriented environment, training new operators on machinery and best practices.
- Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
- Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- Suggested specific ideas for process, productivity and safety improvements.
- Operated and controlled CAT Loader 994, Komatsu WA 1200 and D10 Dozer equipment.
Shot Fires Assistant
Ausdrill
03.2012 - 06.2013
Traffic Controller
Rio Tinto
10.2011 - 01.2012
Process Technician
BHP- Nickel West Refinery Kwinana
05.2011 - 08.2011
Indigenous Trainee Mobile Crushing
BIS Industrial Logistics
05.2009 - 03.2011
General Laborer Trainee
BHP
04.2008 - 03.2011
Education
High School Diploma -
Lockridge Senior High School
Perth, WA01-2005
Skills
- Initiative-Driven Approach
- Strategic Development
- Effective Listening
- Strategic Decision-Making
- Analytical Problem Solving
- Project Leadership
- Team Development
Certification
Trauma Informed Care
Certificate III Open Cut Mining Extraction
Certificate III Metalliferous Processing
White Card
Loader ticket - RIIMPO304D
Skid Steer ticket - RIIIMPO318E
Bulk Water Operations - RIIIMPO206D
Roller Operations - RIMPO317E
Timeline
Program Coordinator
Karak Construction
10.2024 - Current
Program Coordinator
IPS Management Consultant - Ontrack Program
03.2024 - 10.2024
Case Manager
Indigo Junction - Keny Moort Program
08.2023 - 03.2024
Student Support Officer
Kiara College
04.2022 - 07.2023
Step-Up Supervisor
BHP
05.2020 - 07.2021
Machine Operator
BHP
08.2013 - 12.2020
Shot Fires Assistant
Ausdrill
03.2012 - 06.2013
Traffic Controller
Rio Tinto
10.2011 - 01.2012
Process Technician
BHP- Nickel West Refinery Kwinana
05.2011 - 08.2011
Indigenous Trainee Mobile Crushing
BIS Industrial Logistics
05.2009 - 03.2011
General Laborer Trainee
BHP
04.2008 - 03.2011
High School Diploma -
Lockridge Senior High School
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