Roland Gunesekere
Melbourne,VIC
Summary
Certified TESOL teacher experienced with students from Japan, Mongolia, and South America. Committed to enhancing student integration into the Australian community through effective curriculum development and classroom management. Ability to foster engagement and improve learning outcomes across diverse age groups. Strong communication and empathy skills to facilitate positive relationships with students.
Overview
1
1
Certification
Work History
Airport Services Manager
SAUDIA/OMAN AIR/QATAR AIRWAYS/AIR ARABIA
Colombo/Sri Lanka
- Developed and implemented strategies to enhance operational efficiency and quality assurance in terminal environment.
- Collaborated with security personnel to monitor restricted areas within terminal building.
- Introduced processes for managing aircraft turnaround times, significantly reducing delays.
- Maintained knowledge of airline policies, procedures, and regulations impacting airport services.
- Coordinated with stakeholders including airlines, government agencies, vendors, and partners.
- Responded promptly to emergency situations involving aircraft incidents or medical emergencies.
- Delivered training on customer service best practices to ensure consistent team quality.
- Supervised day-to-day airport services operations, ensuring compliance with regulations and safety standards.
Education
1102NAT Certificate IV in TESOL - English Language
Melbourne City Institute of Education
Melbourne, VIC01-2025
Some College (No Degree) - Cert IV in EAL (Employment /Professional) 22490VIC
Chisholm Institute
Melbourne, VIC04-2021
Skills
- Interpersonal communication
- Public speaking
- Problem resolution
- Dependability and responsibility
- Leadership
- Computer proficiency
- Training and development
- Organizational skills
- Group instruction
- Verbal and written communication
- Diverse community engagement
- Lesson delivery
- ESL instruction
- Student rapport building
- TESOL certification
- Effective listening skills
- Classroom instruction
- Curriculum implementation
Certification
- Holder of Working with Children Check/Employee
Other
- Aviation/Travel Industry Professional
References
References available upon request.
Timeline
Airport Services Manager
SAUDIA/OMAN AIR/QATAR AIRWAYS/AIR ARABIA
1102NAT Certificate IV in TESOL - English Language
Melbourne City Institute of Education
Some College (No Degree) - Cert IV in EAL (Employment /Professional) 22490VIC
Chisholm Institute
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