Summary
Overview
Work History
Education
Skills
Timeline
Intern
Rolanda Alolor

Rolanda Alolor

Summary

Confident and reliable individual with excellent communication and leadership skills. Adept at thriving in fast-paced environments and effectively operating and adapting to dynamic work settings. Known for delivering exceptional results through strong problem-solving skills and a proactive approach. Committed to fostering collaborative relationships and driving team success.

Overview

3
3
years of professional experience

Work History

Canteen lady

TICKLED PINK CATERING
12.2022 - 12.2023
  • - Took orders, served food and drinks, and processed payments accurately and efficiently
  • - Demonstrated ability to work in a team environment
  • - Maintained a professional appearance and demeanor at all times
  • - Demonstrated ability to multitask and work well under pressure
  • - Provided excellent service to guests with special needs or requests
  • - Communicated effectively with kitchen staff to ensure timely delivery of food orders
  • - Maintained a clean and organized dining area, including sweeping, mopping, and wiping down tables

Crew member

MCDONALDS
06.2022 - 01.2023
  • - Worked as a team member to achieve daily sales goals
  • - Greeted customers and provided them with efficient service
  • - Kept up to date with current sales and promotions
  • - Assisted customers with product selection and purchases
  • - Provided excellent customer service to ensure customer satisfaction
  • - Maintained store cleanliness and product displays
  • - Developed product knowledge to effectively answer customer questions
  • - Answered customer inquiries and solved customer complaints in a timely and efficient manner
  • - Handled cash, credit and check transactions accurately

Waitress/Bartender

CAJO'S
01.2022 - 10.2022
  • - Demonstrated extensive knowledge of menu items and ingredients
  • - Made recommendations to customers based on their preferences
  • - Communicated effectively with customers, kitchen staff, and management
  • - Accurately took customer orders and entered them into the point of sale system
  • - Provided detailed descriptions of menu items and ingredients to customers with food allergies
  • - Restocked supplies and ensured all tables were properly set
  • - Performed opening and closing duties for restaurant
  • - Greeted customers and provided quick friendly service

Optical Dispenser

OPSM
01.2024 - Current
  • Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
  • Provided support to store management by assisting with staff training, ensuring that new hires were knowledgeable of products and services offered.
  • Assisted coworkers with complex cases, sharing expertise in lens materials, coatings, tints, and other optical options available to suit specific requirements.
  • Collaborated with optometrists to ensure accurate prescription fulfillment and optimal visual outcomes for customers.
  • Educated clients on proper eyewear care techniques, prolonging the lifespan of their glasses or contact lenses.
  • Provided exceptional customer service, consistently receiving positive feedback from clients regarding their shopping experience.
  • Performed accurate measurements of customers'' facial features using precision tools to ensure optimal frame selection and fitment.
  • Maintained a clean and organized showroom, ensuring a comfortable shopping environment for clients.

Education

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Tamimmin college
10.2021

Skills

  • Store Opening/Closing Procedures
  • Stockroom Organization
  • Conflict Resolution
  • Effective Time Management
  • Collaborative Problem Solving
  • Communication
  • Effective Upselling Strategies
  • Upholding Clean Store Standards
  • Product Knowledge
  • Problem Solving
  • Customer Service
  • Cash Management

Timeline

Optical Dispenser

OPSM
01.2024 - Current

Canteen lady

TICKLED PINK CATERING
12.2022 - 12.2023

Crew member

MCDONALDS
06.2022 - 01.2023

Waitress/Bartender

CAJO'S
01.2022 - 10.2022

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Tamimmin college

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Rolanda Alolor