Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Achievements
References
Certification
Timeline
Generic
Roli (Diksha) Aggarwal

Roli (Diksha) Aggarwal

Perth,Australia

Summary

Accomplished People and Culture Team Leader with over 11 years of demonstrated expertise. Proficient in orchestrating the complete recruitment life cycle, from identifying top-tier talent to overseeing streamlined onboarding procedures. Documented track record of harmonizing HR strategies with corporate goals to optimize workforce efficiency and elevate overall organizational performance. Highly adept in fostering positive workplace environments through adept management of employee relations, performance evaluations, and regulatory compliance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

People and Culture Team Leader (promoted)

Carealot
11.2023 - Current

promoted to

Human Resources Coordinator

Carealot, Oct 2023 to Nov 2023

promoted to

Recruitment Officer

Carealot, Aug 2023 to Oct 2023

  • Oversee and uphold all HR governance responsibilities to ensure compliance with age care standards.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Implemented employee recognition programs that boosted morale and increased retention rates within team.
  • Created and managed project plans, timelines and budgets.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Conducted end-to-end recruitment activities, including job postings, applicant screening, interviews, reference checks, and issuing offer letters and job descriptions.
  • Continuously refined recruitment strategies based on industry trends, emerging technologies, and shifting organizational needs, ensuring ongoing alignment with overall business objectives.
  • Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with all legal regulations and company policies.
  • Maintained up-to-date knowledge of employment laws and best practices in talent acquisition, enabling informed strategic decisions related to recruitment activities within organisation.
  • Expanded company's talent pool through participation in job fairs, networking events, and industry conferences.

Recruitment Consultant

Manpower Group - Experis IT
11.2022 - 07.2023
  • Conduct negotiations and finalize commercial terms and conditions with clients in accordance with company policies.
  • Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
  • Built strong relationships with clients through regular communication and understanding their unique needs.
  • Improved client satisfaction by consistently providing high-quality candidates for various positions.
  • Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in recruitment process.
  • Contributed to business development efforts by identifying potential new clients within target industries or markets.
  • Continuously monitored industry trends to stay current on market conditions affecting talent acquisition strategies.

Talent Acquisition Partner

Logan City Council
07.2023 - 10.2023
  • Drive and maintain high levels of recruitment activity, ensuring transparency and consistency in processes.
  • Developed strong relationships with hiring managers, understanding their unique needs and providing tailored recruitment solutions.
  • Served as trusted advisor to both candidates and hiring teams by providing guidance on role requirements, interviewing tips, and career development opportunities.
  • Led diversity and inclusion initiatives within talent acquisition team, promoting inclusive work environment for all employees.
  • Reduced time-to-fill for critical roles with strategic sourcing techniques and efficient interview scheduling.

Human Resources Director

Smart Healthcare Solutions
06.2021 - 07.2022
  • Develop and implement corporate HR plans encompassing compensation, benefits, and health and safety, aligning them with organizational objectives.
  • Processed employee claims involving performance issues and harassment.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Streamlined HR processes for increased efficiency and improved service delivery.
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
  • Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
  • Structured compensation and benefits according to market conditions and budget demands.

Recruitment Officer

Multicap Limited
04.2022 - 06.2022
  • Manage end-to-end recruitment processes utilizing ATS software, My Recruitment Plus.
  • Continuously refined recruitment strategies based on industry trends, emerging technologies, and shifting organizational needs, ensuring ongoing alignment with overall business objectives.
  • Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with all legal regulations and company policies.
  • Facilitated timely feedback exchanges between candidates and hiring managers throughout selection process, fostering positive candidate experiences regardless of outcome.
  • Enhanced candidate experience by implementing streamlined recruitment processes and personalized communication strategies.
  • Supported programs by preparing worksheets, gathering communication materials, and coordinating meetings.

HR Administration

Mulgowie Farm Company
02.2022 - 06.2022
  • Efficiently oversee end-to-end recruitment process using Sales Force, including screening, references, and interviews.
  • Managed computerized HR administration, office systems and databases to collate and analyze data.
  • Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
  • Reduced medication errors through meticulous administration and documentation of medications.

HR Administration

Sodexo Pty Ltd.
03.2021 - 01.2022
  • Manage administration tasks, including payroll paperwork, contract issuance, visa processing, and employee training.
  • Managed computerized HR administration, office systems and databases to collate and analyze data.
  • Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.

Coordinator

Silk Hospitality
12.2020 - 02.2021

Coordinate and generate operational reports for efficient coordination of housekeeping department.

Manager - Sales

Dafin Solutions
03.2020 - 08.2020

Sales Manager

Lente's and Marcos
10.2019 - 02.2020

Assistant Human Resources Officer

Bangalore International Airport
06.2017 - 04.2018
  • Coordinated and managed end-to-end recruitment, payroll, advisory, and employee engagement initiatives for International Airport in Bangalore, India.

Senior Human Resources Executive

C3 Solutions Pty. Ltd.
05.2014 - 06.2017
  • Managed human resources operations for US-based professional services and software development company.

Trainer - Part-time

Fly High Aviation and Hospitality
06.2016 - 01.2018

Human Resources Executive

AMW Motors
03.2012 - 04.2014

Education

Master of Business Administration -

Sikkim Manipal University
New Delhi, India
02.2012

Skills

  • Adaptability
  • Ability to Work Under Pressure
  • Communication
  • Contract Negotiations
  • High-Volume Staffing
  • Talent Assessment and Acquisition
  • Online Sourcing
  • Recruiting
  • Social Media Recruiting Tools
  • Human Resources
  • Employee Recruitment & Retention
  • Stakeholder Management
  • Employee Data Management
  • Blue-Collar Recruitment
  • Policy implementation
  • Work Planning and Prioritization
  • Discretion and Confidentiality
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • People Management
  • Staff Training
  • Performance Improvement
  • Complex Problem-Solving
  • Analytical Thinking
  • Conflict Resolution
  • Daily workflow improvement
  • Giving Constructive Feedback
  • Performance Evaluations
  • Onboarding and Orientation

Accomplishments

  • Demonstrated exceptional performance resulting in a rapid promotion within one month, transitioning from Recruitment Office to HR Coordinator at Carealot.
  • Demonstrated exceptional performance resulting in another promotion from HR Coordinator to People and Culture Team Leader at Carealot.
  • Steered operations as Acting People and Culture Manager at Carealot during the absence of the People and Culture Manager.
  • Effectively implemented streamlined processes for issuing warning letters, refining termination policies, and optimizing recruitment procedures for enhanced efficiency.
  • Designed comprehensive independent worker contracts, contributing to the establishment of robust contractual frameworks within the organization.

Achievements

· Demonstrated exceptional performance resulting in a rapid promotion within one month, transitioning from Recruitment Office to HR Coordinator at Carealot.

· Demonstrated exceptional performance resulting in another promotion from HR Coordinator to People and Culture Team Leader at Carealot.

· Effectively implemented streamlined processes for issuing warning letters, refining termination policies, and optimizing recruitment procedures for enhanced efficiency.

· Designed comprehensive independent worker contracts, contributing to the establishment of robust contractual frameworks within the organization.

References

  • Barbara Macleod, CEO, Carealot,

b.macleod.carealot.com.au, 0427689745


  • Camilo Alcaron, Finance Manager,

Carealot, accounts@carealot.com.au

Certification

1. Administrative Human Resources, HR Certification Institute (HRCI)


2. Strategic Human Resources, Society for human Resource Management (SHRM)


3. Preventing Harassment in the Workplace, HR Certification Institute (HRCI)


4. Performance Based Hirings, HR Certification Institute (HRCI)


5. Human Resources - Protecting confidentiality, Society for Human Resources Management (SHRM)


6. Human Resources - Pay Strategy (2014), HR Certification Institute (HRCI)


7. Finding and Retaining High Potential, HR Certification Institute (HRCI)


8. Delivering Employees Feedback (2014), Society for Human Resources Management (SHRM)

Timeline

People and Culture Team Leader (promoted)

Carealot
11.2023 - Current

Talent Acquisition Partner

Logan City Council
07.2023 - 10.2023

Recruitment Consultant

Manpower Group - Experis IT
11.2022 - 07.2023

Recruitment Officer

Multicap Limited
04.2022 - 06.2022

HR Administration

Mulgowie Farm Company
02.2022 - 06.2022

Human Resources Director

Smart Healthcare Solutions
06.2021 - 07.2022

HR Administration

Sodexo Pty Ltd.
03.2021 - 01.2022

Coordinator

Silk Hospitality
12.2020 - 02.2021

Manager - Sales

Dafin Solutions
03.2020 - 08.2020

Sales Manager

Lente's and Marcos
10.2019 - 02.2020

Assistant Human Resources Officer

Bangalore International Airport
06.2017 - 04.2018

Trainer - Part-time

Fly High Aviation and Hospitality
06.2016 - 01.2018

Senior Human Resources Executive

C3 Solutions Pty. Ltd.
05.2014 - 06.2017

Human Resources Executive

AMW Motors
03.2012 - 04.2014

Master of Business Administration -

Sikkim Manipal University
Roli (Diksha) Aggarwal