Roma Dhakal
Hawker
Summary
Pursuing opportunities that allow me to grow and to be associated with an organisation that gives me a better scope to apply my knowledge and skills towards the common betterment of the organisation as well as to enhance my learning skills. Thus developing my potential further and helping to promote the mission and exceed team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Samste Hospital
- Responsibilities:
- Proper management of waste
- Implemented protocols for thorough sanitization and disinfection of hospital facilities against covid19
- Handling customer’s queries and complaints
- Maintaining corporation health and safety standards
- Maintaining safety and hygiene
Cleaner
Menzies Group
07.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Provided assistance to other staff members with cleaning of difficult areas.
Housekeeper
Doma Hotel
02.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Commerce
Samtse Higher Secondary School
Bhutan12.2018
High School - undefined
01.2018
Skills
- Microsoft Office tools namely Access, Excel, Outlook, PowerPoint and Word
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Flexible and adaptable
- Multitasking Abilities
- Computer skills
- Calm under pressure
- Dependable and responsible
KEY PERSONAL ATTRIBUTES
- Highly developed customer service skills
- Professional communication and negotiation skills
- Enthusiastic team player
- Detail oriented
- Safe use of cleaning products.
- Self-motivated to alleviate the workload
- Have got certificate of swab collector.
Timeline
Cleaner
Menzies Group
07.2023 - Current
Housekeeper
Doma Hotel
02.2023 - Current
Samste Hospital
High School - undefined
Commerce
Samtse Higher Secondary School
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