Romain Bardou

• Provided high standard services for guests and VIP guests

• Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.

• Engaged with guests on room requirements and amenities to promote overall satisfaction.

• Responded to guest requests for assistance, toiletries, and personal care items.

• Replenished guest room water glasses, toiletries, and paper products.

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

• Assisted customers with prompt and polite support.
• Contributed to team objectives in fast-paced environment.
• Trained new employees on customer service, money handling and organizing strategies.
• Fielded customer questions to share information about products, availability and pricing.
• Maintained records related to sales, returns and inventory availability.
• Refunded payments for returned items, processed exchanges.

• Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Responded to guest requests for assistance, toiletries, and personal care items.
• Replenished guest room water glasses, toiletries, and paper products.

• Maintained inventory for back-office supplies.
• Prepared and packed online orders.
• Maintained a low restock on the 3 sections, man, woman and kids.
• Storage of the deliveries 2 times a week.

• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support
• Displayed new collections in order to improve sales

• Production of chemical liquids to accelerate wine fermentation
• Production of powder mixtures to help wine fermentation
• Cleaning the warehouse to ensure the good and healthy work conditions

• Maintained speed of service for food orders while minimizing errors and complaints.
• Provided excellent customer service while meeting challenging time goals.
• Delivered correct food items to tables according to order documentation.

• Packed tiles orders.
• Delivered tiles orders.

• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Organized work to meet demanding production goals.
• Inspected equipment to identify areas of wear or causes of malfunctions.