Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and Great interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Account Supervisor (Part Time)
Claire Bennett Communications
Hobart, Tasmania
01.2019 - Current
Manage daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Process invoices, payments, and statements in a timely manner.
Monitore cash flow to ensure sufficient funds are available for payment obligations.
Analyze variances between budgeted expenses and actual expenses.
Prepare fortnightly payroll for team of salaried and hourly employees.
Operations Supervisor (Full Time)
Japan Foods Treading
Cambridge, TAS
09.2020 - Current
Supervise day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Process customers daily orders
Monitor inventory levels and place new orders for merchandise to keep supply well-stocked.
Resolve customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Ensure compliance with safety regulations and maintaine a safe work environment for all personnel.
Create detailed reports on the performance of individual departments within operations.
Hotel Front Desk Receptionist
The Alabama Hotel
Hobart, TAS
10.2020 - 09.2023
Coordinated daily operations including check-ins and check-outs, room assignments and special requests from customers.
Processed payments for guest accounts, accepted cash or credit cards as payment.
Provided excellent customer service to ensure a positive experience for all hotel patrons.
Responded to inquiries and room requests made online, by phone, and via email.
Advised housekeeping staff of rooms vacated and ready for cleaning.
Balanced end of day accounts receivable totals against system generated reports for accuracy.
Reception and Bar
The Nook Backpackers
Hobart, Tasmania
01.2017 - 01.2019
Checked in guests using computerized reservation systems, collected payments and verified credit cards.
Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
Maintained accurate records of guest reservations, cancellations and no-shows.
Answered inquiries from potential customers regarding room availability, rates and policies.
Assistant Bookkeeper
Fiduciaire C. Erard
Neuchâtel, Switzerland
10.2015 - 10.2016
Reconciled customer accounts and resolved discrepancies as needed.
Assisted with the preparation of tax returns
Assisted with the preparation of financial statements, including balance sheets and income statements.
Performed clerical duties such as replying to emails and answering phone inquiries.
Administrative Assistant
Oudin Marbrerie
Neuchâtel, Switzerland
01.2014 - 01.2015
Greeted visitors and provided general information about the company.
Facilitated communication between different departments within the organization.
Processed invoices for payment using accounting software applications.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Organized and maintained filing systems for physical and electronic documents.
Updated existing webpages with new content or changes in design elements.
Prepared accurate quotations based on customer requirements and company policies.
Prepared and processed payroll.
Supervisor of Operations
Domino’s Pizza
Neuchâtel, Switzerland
01.2007 - 01.2012
Maintained accurate records for tracking progress and performance of team members.
Coordinated with other departments to ensure smooth flow of work processes and communication.
Analyzed data to identify trends in customer needs, product demand or operational efficiency opportunities.
Conducted regular reviews with team members to assess their performance and provide feedback as needed.
Administrative Assistant (Internship)
Service des affaires culturelles de l’Etat de Neuchâtel
Neuchâtel, Switzerland
01.2010 - 01.2011
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Entered data into spreadsheets using Microsoft Excel.
Scheduled appointments between clients and customers and internal staff members.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Education
RSA -
RSA Melbourne
Melbourne, VIC
11-2016
Vocational Baccalaurate - Business Administration
Centre De Formation Professionnelle Neuchatelois
Neuchatel, Switzerland
12.2011
Business High School - Business Administration And Management
Lycée Jean-Piage
Neuchatel, Switzerland
12.2009
Skills
Upbeat and positive attitude
Quick at assimilating new concepts
MS Office Word, Excel, Powerpoint, Outlook
Cash flow monitoring with Floats
Xero software experience
Analytical and Critical Thinking
Fluent in English and French
Valid Driver's License
Licensed Forklift Operator
Affiliations
Playing and assisting coaches for Clarence Zebras FC
Hiking
References
Claire Bennett, Director, Claire Bennett Communications, 30 Wentworth Street, South Hobart, TAS, 7004
Timeline
Hotel Front Desk Receptionist
The Alabama Hotel
10.2020 - 09.2023
Operations Supervisor (Full Time)
Japan Foods Treading
09.2020 - Current
Account Supervisor (Part Time)
Claire Bennett Communications
01.2019 - Current
Reception and Bar
The Nook Backpackers
01.2017 - 01.2019
Assistant Bookkeeper
Fiduciaire C. Erard
10.2015 - 10.2016
Administrative Assistant
Oudin Marbrerie
01.2014 - 01.2015
Administrative Assistant (Internship)
Service des affaires culturelles de l’Etat de Neuchâtel
01.2010 - 01.2011
Supervisor of Operations
Domino’s Pizza
01.2007 - 01.2012
RSA -
RSA Melbourne
Vocational Baccalaurate - Business Administration
Centre De Formation Professionnelle Neuchatelois
Business High School - Business Administration And Management