Romaisa Tahir

• Making and updating the official website
• Writing blogs and managing the inquiries
• Working with SEO to generate more traffic on the website
• Analysis of the growth and insights.

• Handled customer inquiries and suggestions courteously and professionally.
• Updated account information to maintain customer records.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Working in collaboration with the Khatib and Alami (K&A) group on the mega project (mixed-used building) in Lahore
• Reviewing and analyzing layouts of the projects, and team building to optimize the efficiency of projects.
• Submitted ideas as part of the early stages of design processes.
• Facilitated client involvement in design processes with direct contact and support.
• Streamlined communication between team members by organizing and maintaining project-related documents.
• Created engaging visual materials for client meetings using 3D rendering software and Adobe Creative Suite.

Responsible for a variety of tasks including answering inquiries, processing orders, resolving complaints, and providing information about our services..

• Handled customer inquiries and suggestions courteously and professionally.
• Updated account information to maintain customer records.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Participated in art and architecture magazines and training programs
• Critical analysis of architecture around us
• Content creation for the magazine
• Writing and exploring the world of architecture journalism
• Made content for the website.

• Worked on planning and designing a commercial project
• 3D visualization
• MEP and working drawings
• Worked on interior layouts.

• Applied strong writing, editing, and proofreading abilities to each assignment
• Served as the sub-editor of the magazine
• Used an organized and efficient approach to manage deadlines
• Performed in-depth research into topics to write accurate and authentic content
• Produced content and illustrations for the online forum and socials of the page.

• Shadowed staff and learned 2D and 3D architecture communication software.